Courtney Backes

Disenfect and clean home weekly, or as needed. Run errands and stock home with toiletries and groceries. Help with tasks such as cleaning out the garage, trim trees in yard, maintenance of lawn, and clean sidewalks. Clean and repair and decorate pier, gazebo, and boat lift.

Disinfect and cl an both properties weekly. Act as a hand while Kent built additions to his home. Handled all phone calls and appointments for him.

• Assisted in menu development for improved customer experience and increased sales.
• Supported management in daily operations, offering input on improving systems where needed.
• Resolved customer complaints professionally, resulting in repeat clientele and positive reviews.
• Organized special events to attract new customers and increase overall business growth.
• Handled cash transactions accurately while maintaining a well-organized front-of-house area.
• Enhanced customer satisfaction by providing exceptional service and timely food preparation.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.

• Handled emergency situations calmly and professionally, coordinating with relevant hotel staff to resolve issues swiftly and effectively.
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• Collaborated with other hotel staff members to ensure successful daily operations, leading to enhanced guest experiences.ollaborated with other hotel staff members to ensure successful daily operations, leading to enhanced guest experiences.
• Provided exceptional customer service to hotel guests by promptly addressing any issues that arose during their stay.
• Utilized strong multitasking abilities to manage multiple phone lines simultaneously without compromising service quality or caller satisfaction.