SHANNON SHELTON
Litchfield Park,AZ
Summary
Customer-oriented sales professional with 10 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and responding to customer needs to deliver solutions.
Overview
18
18
years of professional experience
Work History
Sales Representative
Southern Glaziers Wine and Spirits
Phoenix, AZ
07.2015 - Current
- Developed key customer relationships to increase sales.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Make daily sales calls to assigned accounts, to establish customer relations and satisfaction with service provided.
- Promote sales of supplier brands to the customer through effective account planning,selling and merchandising.
- Knowledge of wine and Spirits industry and its major issues, and regulatory laws and practices associate with it.
- Knowledge of account management practices, tasks , tools and ability to provide services and support to customers and suppliers..
Clinical Supervisor
Akers Eye Care Center/Medical Management Resources
Mesa, AZ
12.2006 - 07.2014
- Clinical Supervisor and Office manager to an established Dr. of Optometry.
- Directed and managed 5-person team of clinical and support personnel.
- Evaluated patients, determined care needs and managed implementation of treatment plan.
- Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
- Maintained records management system to process personnel information and produce reports.
Skills
- Territory Sales
- Relationship Selling
- Persuasive negotiator
- Product Knowledge
- Meeting Sales Goals
- Brand Promotion
- Computer Proficiency, Microsoft Office and Teams
- Strong Communication and Interpersonal Skills
- Merchandise Recommendations
- Proficient in Set 20, and Salesforce
Accomplishments
- Grew my territory by 8% in 2024.
- Recognized as Employee of the month, for outstanding performance and team contributions in September and October.
- I am up over 700 cases YTD from 2023
- Sold over 6500 cases in 2024
- Consistently maintained high customer satisfaction ratings.
- Maintained over a 95% in my audits over the past 4 years quarterly.
- Final audit score total for the year was 98.5%
- Completed over 130 online courses and training.
- Consistently maintained a portfolio of over 170 brands.
- Completed and accomplished many surveys/store walks.
Timeline
Sales Representative
Southern Glaziers Wine and Spirits
07.2015 - Current
Clinical Supervisor
Akers Eye Care Center/Medical Management Resources
12.2006 - 07.2014
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