Courtney Bailey
Lakeland
Summary
Dynamic professional with extensive experience in non-profit organizations, excelling in event management and social media strategy. Proven ability to enhance engagement and attendance through innovative marketing and compelling content. Skilled in teamwork and customer service, consistently delivering clean and welcoming environments while ensuring brand consistency across platforms.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Housekeeper
Non-Profit Organizations
03.2021 - 02.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with maintenance to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices and lobbies.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Event Manager
Non-Profit Organizations
03.2021 - 02.2023
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Coordinated schedules and timelines for events.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
Social Media Manager
Non-Profit Organizations
09.2016 - 02.2021
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Education
Bachelor of Science - Business Administration
Florida Southern College
Lakeland, FL05-2027
Skills
- Teamwork
- Housekeeping
- Customer service
- Social media promotion
- Guest management
- Event marketing
- Social media management
- Content creation
- Content scheduling
Timeline
Housekeeper
Non-Profit Organizations
03.2021 - 02.2023
Event Manager
Non-Profit Organizations
03.2021 - 02.2023
Social Media Manager
Non-Profit Organizations
09.2016 - 02.2021
Bachelor of Science - Business Administration
Florida Southern College
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