Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Baird

Volant,PA

Summary

Experienced professional focused on meeting or exceeding objectives seeking Reviewer position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

20
20
years of professional experience

Work History

Salon Owner/Operator

Courtney's Cuts LLC
West Sunbury, PA
12.2013 - Current
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Learned and remained updated on statutory requirements and regulations.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

Stylist

Courtney's Cuts LLC
West Sunbury, PA
12.2013 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Worked with men, women and children to complete services on daily basis.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Shift Lead

Murawski Enterprises
Slippery Rock, PA
02.2017 - 10.2019
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

Education

Diploma - Cosmetology

Butler Beauty Academy
Butler, PA
03.2010

High School Diploma -

Moniteau High School
West Sunbury, PA
05.2008

Skills

  • Records Organization and Management
  • Integrity and Transparency
  • Leadership and People Development
  • Maintaining Clean Work Areas
  • Customer Service
  • Work Planning and Prioritization
  • Administrative Management
  • Verbal and Written Communication
  • Employee Motivation and Performance
  • Driven and Determined

Timeline

Shift Lead

Murawski Enterprises
02.2017 - 10.2019

Salon Owner/Operator

Courtney's Cuts LLC
12.2013 - Current

Stylist

Courtney's Cuts LLC
12.2013 - Current

Diploma - Cosmetology

Butler Beauty Academy

High School Diploma -

Moniteau High School

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Courtney Baird