Courtney Baker, RN,BSN,CCRN
Decatur,GA
Summary
Proven leader in healthcare, adept at care coordination and critical thinking, with a track record of enhancing patient care quality at Grady Memorial Hospital. Excelled in charge nurse roles, significantly improving nursing satisfaction and patient outcomes through innovative strategies and effective team precepting. Skilled in creative problem-solving, ensuring high standards of care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Staff Manager
Grady Memorial Hospital
10.2022 - Current
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Established and continuously optimized unit schedules and individual work assignments.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Reduced staff turnover rates by fostering a supportive work environment and providing opportunities for professional growth.
- Implemented quality assurance measures to monitor clinical outcomes and maintain compliance with regulatory standards.
- Contributed significantly towards building a positive workplace culture by addressing staff concerns and implementing meaningful change initiatives.
Trauma Coordinator
WellStar Atlanta Medical Center
01.2022 - 11.2022
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Researched and implemented new improvement systems and methodologies, which increased operational efficiency.
- Championed new Lean strategies, framework and project elements to drive multidisciplinary growth and process overhaul.
Rapid Response Nurse
Emory Midtown Hospital
05.2021 - 01.2022
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
PACU Registered Nurse
Emory Midtown Hospital
10.2019 - 05.2021
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Managed patients recovering from medical or surgical procedures.
Adjunct Clinical Instructor
University Of North Georgia
01.2020 - 05.2020
- Led daily operations by providing laboratory instruction, student advisement and industry best practices.
- Defined and articulated goal learning outcomes, performance metrics and changes to improve student learning.
Rapid Response Nurse
Wellstar Atlanta Medical Center
03.2019 - 10.2019
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Proficient in ultrasound guided IV and midline placement
Intensive Care Registered Nurse
Wellstar Atlanta Medical Center
04.2016 - 03.2019
- Provided targeted care and treatment to Trauma/Neurosurgery intensive care patients.
Transplant Coordinator
Lifelink
07.2015 - 04.2016
- Providing care for donors while in intensive care setting
- Proficient in operating under UNOS guidelines for organ placement and allocation
- Functioning as circulating nurse while in the operating room during the procurement process
Registered Nurse Trauma Intensive Care Unit
Lakeland Regional Medical Center
12.2010 - 07.2015
- Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
- Delivered outstanding patient care in trauma critical care units.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
Nurse Intern
Lakeland Regional Medical Center
06.2010 - 12.2010
- Supported nursing staff by identifying and reporting changes in patient condition, evaluating safety concerns and assisting the nurse with any patient care tasks.
Certified Nursing Assistant
Lakeland Regional Medical Center
02.2008 - 06.2010
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Patient Transporter
Lakeland Regional Medical Center
02.2007 - 02.2008
- Provided transportation services for patients in hospital environment using appropriate equipment.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT05.2019
Associate of Science - Nursing
Polk State College
Lakeland 12.2010
EMT - EMT
Polk State College
Lakeland 04.2007
Skills
- Treatment Preparation
- Creative Problem Solving
- Critical Thinking
- Attention to Detail
- Reliable and Responsible
- Charge nurse capabilities
- Precepting new nurses to the ICU
- Staff Development
Certification
- CCRN 2015
- ACLS certified
- BLS Certified
- TNCC 2022
- ATCN 2022
Timeline
Clinical Staff Manager
Grady Memorial Hospital
10.2022 - Current
Trauma Coordinator
WellStar Atlanta Medical Center
01.2022 - 11.2022
Rapid Response Nurse
Emory Midtown Hospital
05.2021 - 01.2022
Adjunct Clinical Instructor
University Of North Georgia
01.2020 - 05.2020
PACU Registered Nurse
Emory Midtown Hospital
10.2019 - 05.2021
Rapid Response Nurse
Wellstar Atlanta Medical Center
03.2019 - 10.2019
Intensive Care Registered Nurse
Wellstar Atlanta Medical Center
04.2016 - 03.2019
Transplant Coordinator
Lifelink
07.2015 - 04.2016
Registered Nurse Trauma Intensive Care Unit
Lakeland Regional Medical Center
12.2010 - 07.2015
Nurse Intern
Lakeland Regional Medical Center
06.2010 - 12.2010
Certified Nursing Assistant
Lakeland Regional Medical Center
02.2008 - 06.2010
Patient Transporter
Lakeland Regional Medical Center
02.2007 - 02.2008
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Polk State College
EMT - EMT
Polk State College
- CCRN 2015
- ACLS certified
- BLS Certified
- TNCC 2022
- ATCN 2022
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