Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Courtney Bales

Fort Worth

Summary

Dynamic Office Manager with proven expertise at Yahtzee Recovery, enhancing team productivity through effective scheduling and streamlined document management. Skilled in customer service and organizational efficiency, I successfully implemented digital filing systems, improving retrieval times and supporting compliance initiatives. Committed to fostering a professional atmosphere and facilitating smooth onboarding processes.

Overview

6
6
years of professional experience

Work History

Office Manager

Yahtzee Recovery
10.2020 - 06.2025
  • Assisted in managing office supplies and inventory levels to ensure efficient operations.
  • Supported scheduling and coordination of meetings, enhancing team communication and productivity.
  • Learned and utilized office management software for document organization and retrieval.
  • Maintained cleanliness and organization of office environment to promote a professional atmosphere.
  • Contributed to onboarding processes for new employees, facilitating smooth transitions into roles.
  • Collaborated with team members to implement filing systems for improved information access.
  • Responded to inquiries from staff and clients, ensuring timely resolution of issues.
  • Developed familiarity with company policies and procedures to support compliance initiatives.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

Administrative Assistant/Invoice Clerk

Builders Equipment and Supply
07.2019 - 10.2020
  • Coordinated scheduling and logistics for internal meetings and client appointments.
  • Managed documentation, ensuring accuracy and compliance with company standards.
  • Streamlined office processes, enhancing workflow efficiency across departments.
  • Provided comprehensive support to executive staff, facilitating smooth daily operations.
  • Oversaw inventory management, maintaining optimal stock levels for office supplies.
  • Implemented digital filing systems, improving document retrieval times significantly.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Richland High School
North Richland Hills, TX

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Clear oral/written communication
  • Payroll processing
  • Administrative support
  • Document management
  • Payroll and budgeting
  • Clerical support
  • Relationship building
  • Mail handling
  • Scheduling

Accomplishments

  • Supervised team of 8 staff members.
  • Recognized by management for the increase in revenues every month.

Languages

English
Native or Bilingual

Timeline

Office Manager

Yahtzee Recovery
10.2020 - 06.2025

Administrative Assistant/Invoice Clerk

Builders Equipment and Supply
07.2019 - 10.2020

Richland High School