Courtney Battle
Westland,MI
Summary
Top-performing and customer service oriented professional and a solid understanding of the importance of accurate claims processing. Able to succeed in a deadline-driven environment. Pay close attention to detail for accurate and compliant documentation and remain committed to ensuring optimal client outcomes. Strong written, verbal, and people skills for effective communication and documentation. Maintain accurate data to ensure details are not overlooked. Effective problem solver, able to assess needs and identify solutions.
Overview
5
5
years of professional experience
Work History
Full Time Student
Ultimate Medical Academy
Livonia, MI
01.2023 - 06.2024
- Remained self-directed, motivated, and accountable for personal actions.
- Came prepared for class and completed assignments on time.
- Navigated recent technology, utilized available resources, and set realistic expectations.
Homemaker
Stay-at-Home Parent
Livonia, MI
12.2022 - 12.2023
- Ensure household duties are completed in a timely manner and manage household budget.
- Coordinate medical care, meals, and social activities.
- Remain deadline-oriented and dependable while adjusting priorities and managing time wisely.
Caregiver
Angel's Garden
Livonia, MI
06.2020 - 11.2022
- Assisting with activities of daily living, such as bathing, dressing, and grooming.
- Monitoring and documenting vital signs, such as blood pressure, heart rate, and temperature.
- Managing medical equipment, including changing oxygen tanks, monitoring feeding tubes and colostomy bags.
- Providing emotional support and companionship to residents, promoting their well-being and mental health.
Caregiver
Fountain Bleu Health and Rehabilitation Center
Livonia, MI
02.2019 - 04.2020
- Assisting patients with activities of daily living, such as bathing, dressing, and grooming.
- Monitoring and documenting patients' vital signs, medication administration, and any changes in their condition.
- Providing emotional support and encouragement to patients during their rehabilitation process.
- Ensuring a safe and clean environment for patients, including maintaining cleanliness and organization of patient rooms and common areas.
- Adhering to all safety protocols and infection control measures to maintain a safe and healthy environment.
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
12.2024
Skills
- Written and verbal communication
- Decision-making skills
- Problem solving skills
- Critical thinking skills
- Time management skills
Typing Speed
32 WPM
Additional Skills
- Written and verbal communication
- Decision-making skills
- Problem solving skills
- Critical thinking skills
- Time management skills
Volunteer Experience
Mustard Seed Shelter, Saginaw, MI, 04/2016, 04/2016, Sorting and organizing donated clothes., Distributing clothes to families in need., Assisting with meal preparation and serving food., Offering guidance and resources to residents.
Proficiencies
- MS Excel
- MS Word
- MS PowerPoint
- Data Entry
- File Management
- Email Communication
Key Qualifications
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
Timeline
Full Time Student
Ultimate Medical Academy
01.2023 - 06.2024
Homemaker
Stay-at-Home Parent
12.2022 - 12.2023
Caregiver
Angel's Garden
06.2020 - 11.2022
Caregiver
Fountain Bleu Health and Rehabilitation Center
02.2019 - 04.2020
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy