COURTNEY BEAUMONT
Windermere,FL
Summary
Proficient in Google tools, including Google Analytics and Google Merchant Center.
Licensed claims adjuster with expertise in personal property and casualty loss. Proven track record in negotiating claim resolutions and delivering exceptional customer service. Committed to ethical practices and quality-focused strategies. Consistently executes best claim practices with precision and integrity.
Overview
16
16
years of professional experience
Work History
AUTO CLAIMS ADJUSTER
LIBERTY MUTUAL INSURANCE
11.2023 - Current
- Investigate, negotiate and settle auto claims with policy holders, claimants, and attorneys
- Analyze statements and evidence to determine liability
- Communicate liability outcome to involved parties
- Examine policy limit and applicable coverage
- Provide superior customer service and maintain 90% customer satisfaction rate.
- Maintain high 24hr contact to 1st and 3rd party
- Acknowledge and refer subrogation demand
- Review estimates and consult with field and staff appraisers
Founder & Owner – Apperal
Self Employed
Windermere, FL
01.2022 - 01.2024
- Developed business strategies to enhance operational efficiency and market presence.
- Conducted market research to identify trends and strategic decisions.
- Built and scaled a specialty sock brand focused on unique design, comfort, and everyday wear; managed all aspects from concept to delivery.
- Utilized Google Analytics to analyze website traffic, audience segments, acquisition channels, and conversion data, improving marketing efficiency and sales growth.
- Managed Google Merchant Center product feeds, resolving errors, optimizing product titles/descriptions.
AUTO CLAIMS ADJUSTER
FARMERS INSURANCE
10.2018 - 10.2023
- Investigate, negotiate and settle auto claims with policy holders, claimants, and attorneys
- Analyze statements and evidence to determine liability
- Handle early bodily injury claims
- Communicate liability outcome to involved parties
- Examine policy limit and applicable coverage
- Facilitated and mentored new hire auto claims adjusters and potential candidates from business units outside of claims
- Provide superior customer service and maintain 90% customer satisfaction rate.
- Review estimates and consult with field and staff appraisers
- Acknowledge and respond to Subroga5on demands
CUSTOMER SERVICE REPRESENTATIVE
FARMERS INSURANCE
08.2014 - 10.2018
- Handled intake of all new loss claims
- Open appropriate exposures
- Verify coverage
- Request Police Reports
- Assign claims to appropriate Claims Adjuster
IT INTERN
SLOAN MEMORIAL KETTERING
08.2009 - 09.2010
- Check computers and equipment
- Troubleshoot and solved network, software, and hardware problems
- Inventoried documents and equipment
Education
Regents Diploma -
LAKELAND HIGH SCHOOL
YORKTOWN HEIGHTS, NY06.2010
Skills
- Negotiation and Settlement
- Problem Solving
- Decision Making
- Time Management
- Prioritization
- Diary Management
- Customer Service
- Communication skills
- Professional demeanor
- Coordination
- Google Certified
Timeline
AUTO CLAIMS ADJUSTER
LIBERTY MUTUAL INSURANCE
11.2023 - Current
Founder & Owner – Apperal
Self Employed
01.2022 - 01.2024
AUTO CLAIMS ADJUSTER
FARMERS INSURANCE
10.2018 - 10.2023
CUSTOMER SERVICE REPRESENTATIVE
FARMERS INSURANCE
08.2014 - 10.2018
IT INTERN
SLOAN MEMORIAL KETTERING
08.2009 - 09.2010
Regents Diploma -
LAKELAND HIGH SCHOOL