Courtney Belcher
Lowell,AR
Summary
Experienced Project Manager skilled in streamlining operations and maintaining schedules to ensure customer satisfaction and business revenue. Effective communicator, collaborative, who is seeking an opportunity with an innovative company where I can contribute my skills to the company's growth and success.
Overview
7
7
years of professional experience
Work History
Project Manager
Wachter
LOWELL
02.2022 - Current
- Perform daily project managment operations through all five phases of the project life cycle: initiation, planning, execution, monitoring and controlling, and closeout
- Responsible for hiring and assigning resources
- Create bid sheets and contractual proposals for projects
- Order all materials and equipment for projects
- Provide weekly and monthly forecasting and revenue projection reports
- Manage 1.9 million dollars worth of projects on the Walmart Remodel team maintaining a 34% gross profit margin
- Manage project scheduling and billing
- Communicating effectively and collaborate with internal and external stakeholders, customers, technicians, and sales team.
Project Manager
Qualserv
FORT SMITH
08.2020 - 02.2022
- Manage 100 projects annually, averaging $100,000 plus in gross
- Develop a detailed project plan to monitor progress
- Manage client and stakeholders relationships
- Establish and maintain relationships with 3rd parties/vendors
- Provide strategic and operational leadership to reach companies revenue goals
- Develop spread sheets, diagrams/blue prints to develop and maintain proper documentation
- Managing financial books and invoicing
- Work with clients across various time zones.
Customer Experience Representative/Background Verification Specialist
J.B. Hunt Transport
LOWELL
08.2017 - 10.2019
- Foster Excellent Customer relations by monitoring on-time service and prompt response to electronic order request to maximize freight cost
- Manage customer orders and maintain deliveries to ensure on time service
- Proactively communicate with customers to manage expectations
- Recruited service delivery drivers
- Communicate with driver applicants, managers/personnel, external employers, references, and government agencies as needed to facilitate the background screenings
- Calculate and verify experience to ensure applicants meet company and Department of Transportation hiring standards.
Education
Bachelor of Arts - International Relations, Middle Eastern Studies and the Arabic Language
University of Arkansas
05.2016
Skills
- Adaptable
- Leadership
- Problem solving
- Attention to detail
- Project Controls
- Project Management
- Project Development
- Process Management
- Processes and Controls
- Cost Control
- Financial Reporting
- Effective Communication
- Scheduling
- Planning
- Cad Files
Accomplishments
- National Scholar
- Study Abroad in Amman, Jordan 05/2015-07/2015
- Recipient of the Benjamin A. Gilman Scholarship, the Boys and Girls Club Scholarship, and Homebuilders Association Scholarship
- Top Performer in Driver Personnel at J.B. Hunt
Timeline
Project Manager
Wachter
02.2022 - Current
Project Manager
Qualserv
08.2020 - 02.2022
Customer Experience Representative/Background Verification Specialist
J.B. Hunt Transport
08.2017 - 10.2019
Bachelor of Arts - International Relations, Middle Eastern Studies and the Arabic Language
University of Arkansas