Courtney Beller
Spring Hill
Summary
Detail-oriented and versatile professional with hands-on experience in both dealership photography and billing/title operations. Proficient in managing title and registration processes, preparing accurate invoices, and ensuring compliance with state and federal regulations. Adept at utilizing dealership management systems (DMS) such as Dealertrack, with a strong focus on maintaining accurate records, processing payments, and providing excellent customer service. Known for exceptional attention to detail, time management, and a commitment to delivering top-notch results in a fast-paced dealership environment.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
Richardson
09.2024 - 05.2025
- Received daily delivery instructions and route assignments from dispatch.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Account Representative/Photographer
Xcite Automotive
06.2022 - 07.2024
- Captured high-quality images of new and pre-owned vehicles for multiple dealership's online listings and advertisements.
- Collaborated with sales and management to ensure timely delivery of photos for inventory updates, digital marketing, and special promotions.
- Provided virtual walk-around video services, highlighting key features and details of vehicles for online customers.
- Organized vehicles for optimal presentation, ensuring each car is captured in the best possible light.
- Conducted thorough lot inspections upon arrival at each dealership to identify and address any inventory requiring service.
- Utilized a variety of vehicle capture apps to document and manage inventory efficiently.
- Consistently achieved daily photography targets and production goals.
- Traveled a designated route daily, visiting multiple dealerships to complete photography and inventory tasks.
Billing Clerk
Tasca Buick GMC
03.2022 - 06.2022
- Managed billing for new and used vehicle sales, ensuring all charges, taxes, and fees were correctly applied.
- Coordinated with the finance department to ensure accurate customer billing and timely payment processing.
- Reviewed and verified warranty claims, service agreements, and incentives to ensure proper billing.
- Maintained up-to-date billing records and files for all dealership transactions.
- Worked closely with the sales team to ensure the accuracy of contracts and financial documents.
- Managed the processing of new and pre-owned vehicle sales paperwork, ensuring data accuracy and completeness.
Food and Beverage Associate
Dunkin’
11.2021 - 03.2022
- Prepared and served food and beverages according to company standards, ensuring quality and consistency.
- Collaborated with team members to ensure smooth daily operations and high customer satisfaction.
- Managed cash register, processed orders, and handled financial transactions accurately.
- Operated kitchen equipment and maintained a clean and organized workspace.
- Adhered to food safety and sanitation guidelines to ensure compliance with health regulations.
- Provided exceptional customer service in a fast-paced environment, addressing customer needs and resolving any issues.
- Maintained inventory levels and assisted with stock replenishment.
Title Clerk
Friendly Kia/Ken Ganley Kia
04.2019 - 05.2021
- Processed and submitted vehicle titles, registrations, and related paperwork to ensure timely and accurate transactions.
- Managed title transfers, including both new and used vehicles, adhering to state and federal regulations.
- Verified accuracy of sales contracts, incentives, rebates, and financing documents to ensure compliance.
- Maintained up-to-date records of all title and registration documentation for new and pre-owned vehicle sales.
- Ensured all transactions were compliant with dealership policies and legal requirements.
- Assisted with inventory management and processed lien releases and title corrections when necessary.
- Communicated with customers regarding title and registration status, providing timely updates and resolving inquiries.
- Recorded and organized deal documentation.
- Processed and submitted weekly warranty claims.
Education
High School Diploma -
Seminole High School
Seminole, FL05.2018
Skills
- Automotive Photography
- Time Management
- Billing and Invoicing
- Document Management
- Title Processing
- Customer Communication
- Software Proficiency
- Dealership Management Systems
- Knowledge of Automotive Features
- Online Platform Optimization
- Data Entry & Accuracy
- Regulatory Compliance
- Payment Processing
Timeline
Delivery Driver
Amazon
09.2024 - 05.2025
Account Representative/Photographer
Xcite Automotive
06.2022 - 07.2024
Billing Clerk
Tasca Buick GMC
03.2022 - 06.2022
Food and Beverage Associate
Dunkin’
11.2021 - 03.2022
Title Clerk
Friendly Kia/Ken Ganley Kia
04.2019 - 05.2021
High School Diploma -
Seminole High School