Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Biederman

Waialua,HI

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server/ Bartender

Haleiwa Beach House
09.2022 - 06.2024
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

FOH Manager

Love Life Cafe
08.2020 - 09.2022
  • Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Managed inventory levels to ensure adequate stock availability while minimizing waste and spoilage costs.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

Server Team Lead

Vic & Angelo's PGA
09.2017 - 08.2020
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Monitored new server performance and offered continuous support throughout training period.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.

Stewardess

Private Captain
06.2018 - 07.2020
  • Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
  • Assisted in the preparation and serving of meals, ensuring dietary requirements were met for each passenger.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.

Education

Associate of Arts - General Studies

Miami Dade College
Miami, FL
05.2022

Skills

  • Guest Engagement
  • Cleanliness standards
  • Wine pairing knowledge
  • Reliable and Responsible

Certification

  • PADI Advanced Open Water Diver
  • Florida Boat Drivers License
  • Certified Yoga Teacher


Timeline

Server/ Bartender

Haleiwa Beach House
09.2022 - 06.2024

FOH Manager

Love Life Cafe
08.2020 - 09.2022

Stewardess

Private Captain
06.2018 - 07.2020

Server Team Lead

Vic & Angelo's PGA
09.2017 - 08.2020

Associate of Arts - General Studies

Miami Dade College

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Courtney Biederman