Courtney Bohanon
Richmond,VA
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 7-year history of successful industry performance.
Overview
10
10
years of professional experience
Work History
Business Consultant
Ram Recovery LLC
06.2020 - 09.2023
- Identified growth opportunities for clients by conducting thorough financial and risk assessments.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Assisted with hiring process and training of new employees.
- Streamlined business processes by implementing new project management tools and techniques.
Payroll/Office Administrator
Community Of Hope
03.2014 - 05.2016
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Payroll Specialist
Multi Specialty
09.2013 - 03.2015
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Education
Bachelor of Science - Finance
University of Advancing Technology
Tempe, AZ01.2025
Skills
- Financial Management
- Customer Service
- Project Management
- Employee Management
- Documentation And Reporting
- Decision-Making
- Issue Resolution
- Client Relationship Management
- Team Building and Leadership
Timeline
Business Consultant
Ram Recovery LLC
06.2020 - 09.2023
Payroll/Office Administrator
Community Of Hope
03.2014 - 05.2016
Payroll Specialist
Multi Specialty
09.2013 - 03.2015
Bachelor of Science - Finance
University of Advancing Technology
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