COURTNEY BOLAND
Citizens Memorial Hospital
Buffalo,MO
1
Certification
11
years of professional experience
Healthcare professional skilled in managing nursing operations and optimizing patient care. Adept at implementing healthcare protocols and improving patient outcomes through effective leadership. Focused on team collaboration and achieving results, with reputation for reliability and adaptability.
Work History
Nurse Manager, ICU/PCU/MS
3 Years- Oversaw unit operations, aligning workflows with hospital policies and regulatory standards.
- Coordinated interdisciplinary care plans to support timely patient interventions and smooth transitions.
- Mentored charge nurses and staff nurses, strengthening clinical performance and accountability.
- Directed nursing staff scheduling, assignments, and coverage to maintain safe, consistent patient care.
Nurse Manager ICU/PCU/Float Pool
3 Years- Directed daily nursing operations, aligning staffing, assignments, and patient care priorities with unit needs.
- Supervised nursing staff, providing coaching, feedback, and performance support to strengthen clinical consistency.
- Coordinated interdisciplinary communication to resolve patient care issues and improve workflow efficiency.
- Monitored compliance with hospital policies, regulatory standards, and infection prevention protocols.
- Managed schedules and coverage plans to maintain safe staffing across shifts and service demands.
- Led quality improvement initiatives to enhance patient outcomes, safety practices, and unit processes.
- Reviewed documentation practices, ensuring accurate charting, care plans, and handoff communication.
- Supported budget awareness and resource utilization decisions to control costs without reducing care quality.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Night House Supervisor
10 Months- Ensure patients have adequate care coverage by coordinating staffing, while monitoring flow of patients throughout the hospital.
- Promoted high quality patient care by establishing and maintaining effective communication with staff, physicians, and community organizations.
- Delivered critical emergency response to maintain patient safety and care. during shifts and when on-call.
- Delivered high levels of care to every patient by maintaining proper staff levels within budget parameters.
- Coordinated night shift hospital operations, balancing patient flow, bed placement, and staffing needs.
- Supervised nursing resources, reassigning staff to support admissions, discharges, and unit coverage.
ICU / Lead Charge Nurse
6 Years 10 Months- Responded to emergency situations, delivering rapid and accurate care to stabilize patients.
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Conducted comprehensive patient assessments and analyzed records to determine and implement tailored care requirements.
Registered Nurse
1 Year 6 Months- Assessed patient histories, complaints, and symptoms to inform care decisions.
- Fostered strong relationships with patients and families to enhance care experience.
- Delivered skilled, timely care to walk-in patients, adapting to varying acuity levels.
Education
Master of Science - Nursing
Associate of Science - Nursing
Skills
Crisis management
Department management
Staff supervision
Patient support
Leadership skills
Patient care coordination
Team building
Critical thinking
Effective communication
Empathetic care
Certification
BLS certified, ACLS certified, TNCC certified, NIHSS, PALS certified, ALSO certified, NRP certified, Impella experience
Timeline
Nurse Manager, ICU/PCU/MS
Citizens Memorial Hospital
10.2023 - CurrentRead More
Nurse Manager ICU/PCU/Float Pool
Citizens Memorial Hospital
10.2023 - 10.2026Read More
Night House Supervisor
Citizens Memorial Hospital
12.2022 - 10.2023Read More
Registered Nurse
Dallas County Family Medical Center
02.2020 - 08.2021Read More
ICU / Lead Charge Nurse
Citizens Memorial Hospital
02.2016 - 12.2022Read More
Southwest Baptist University Mercy College of Nursing / ASN
Associate of Science from Nursing
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Walden University
Master of Science from Nursing
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