Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

COURTNEY BRAILEY

Athol

Summary

Dynamic Food Service Coordinator with a strong work ethic and proven ability to mentor staff at MBW. Expert in HACCP and FSSC 22000 standards, enhancing safety and compliance. Recognized for effective communication and team collaboration, driving operational efficiency and staff development in fast-paced environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Food Service Coordinator

MBW (Subsidiary of Seaman Paper)
08.2023 - Current
  • Mentored new hires on company policies and procedures.
  • Coordinated Work orders, Components, and staffing with other supervisors.
  • Implement FSSC 22000 Rules and regulations.
  • Perform Food Service Safety Committee Duties.
  • Perform monthly and fiscal year inventory.
  • Shipping and Receiving.
  • Oversee monthly Training.
  • Answer calls and emails.
  • Implement all SQDIP procedures of lean manufacturing.

Supervisor/Machine Operator

SPCI (Subsidiary of Seaman Paper)
09.2017 - 08.2023
  • Trained new machine operators, ensuring a strong understanding of safety protocols and operational best practices.
  • Perform quality inspection for each machine.
  • Answer calls and emails.
  • Assist Production Manager.
  • Complete monthly training.
  • Billing for completed orders

Manager/Cosmetologist

MasterCuts - Regis
11.2009 - 09.2017
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Recruit, hire, train, and coach staff.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Education

High School Diploma/Cosmetology Lic. - Cosmetology

Monty Tech
1050 Westminster St. Fitchburg MA
05-2002

Skills

  • Quick learner
  • Strong communication skills
  • Strong work ethic
  • Team oriented
  • Attention to detail
  • Multitasking
  • HACCP Training
  • OSHA 10 Certification
  • Working with diverse people
  • Food and safety standards
  • Staff training and development
  • Flexible schedule

Certification

  • CPR certified (May 2026)
  • NARCAN training
  • Reasonable suspicion training

Timeline

Food Service Coordinator

MBW (Subsidiary of Seaman Paper)
08.2023 - Current

Supervisor/Machine Operator

SPCI (Subsidiary of Seaman Paper)
09.2017 - 08.2023

Manager/Cosmetologist

MasterCuts - Regis
11.2009 - 09.2017

High School Diploma/Cosmetology Lic. - Cosmetology

Monty Tech

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