Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Courtney Branam

Brandon,FL

Summary

Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.

Overview

11
11
years of professional experience

Work History

Direct Care

EMERGING PEOPLE
LAND O LAKES, FL
09.2019 - Current
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Assisted patients with personal care by bathing, dressing and grooming.
  • Remained level-headed and proactive during emergency situations.

Assistant Property Manager

BROOKSIDE MANOR APARTMENTS
BRANDON, FL
07.2020 - 02.2024
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Processed applications received from prospective tenants verifying credit history, employment status.
  • Updated tenant and unit information to keep current in housing database.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.

Patient care coordinator

INTERIM HEALTHCARE
TAMPA, FL
04.2013 - 12.2017
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answer telephones, direct calls, and take messages
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Complete work schedules, manage calendars, and arrange appointments.

Education

High School Diploma -

BRANDON HIGH SCHOOL
06.2012

Skills

  • Business Processes and Procedures
  • Policy Enforcement
  • Property Maintenance
  • Relationship Building and Rapport
  • Onsite Tours
  • Telephone and Email Etiquette
  • Property Inspections
  • Tenant Relations
  • Business Development
  • Property Management
  • Training and Mentoring

References

References available upon request.

Timeline

Assistant Property Manager

BROOKSIDE MANOR APARTMENTS
07.2020 - 02.2024

Direct Care

EMERGING PEOPLE
09.2019 - Current

Patient care coordinator

INTERIM HEALTHCARE
04.2013 - 12.2017

High School Diploma -

BRANDON HIGH SCHOOL

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Courtney Branam