Courtney Bres

Created, built, and ran team focused programming for two separate businesses (owned by same party) simultaneously, including but not limited to hiring, onboarding/off boarding, team structuring and scheduling, development, operations, and HR related facilitation.

• Liaised between both businesses to improve communications and streamline program cohesiveness across the board. Established strong relationships between management and teams across businesses through effective communication channels and routine meetings.
• Spearheaded talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
• Created and coordinated new hire onboarding programs to ensure seamless integration into company culture.
• Developed a company-wide training program, improving staff skillsets and boosting overall productivity levels, including modules/courses and on-the-job training with in the moment feedback.
• Enhanced employee retention by conducting regular performance reviews, such as bimonthly one-on-one's and ensuring growth tracks. Gathered feedback from floor leads in order to deliver feedback for action-based growth and team well-being.
• Maintained employee records using HR management systems for accurate data tracking. Collaborated with team members to streamline HR policies for improved compliance and efficiency.
• Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions, through avenues such as documented mediation.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Responded to employee inquiries regarding benefits, policies, and workplace issues effectively. Successfully acquired no-cost vision services, low cost mental health services, and no-cost gym membership for all team members.
• Maintained payroll and benefits for employees and diminished financial discrepancies through expert program management.
• Filed paperwork, sorted, and delivered mail and maintained office organization. Answered and redirected incoming phone calls for office.
• Assisted with creating employee handbooks and manuals used in day-to-day practices.
• Maintained compliance with both business's banking practices to ensure accuracy and no loss of profit.

• Developed and executed campaign strategies to enhance voter outreach and engagement efforts.
• Analyzed campaign performance metrics to identify trends and optimize strategies for future initiatives.
• Developed and implemented training programs for volunteers in grassroots organizing techniques.
• Facilitated collaboration between local organizations to strengthen community relationships and support initiatives.
• Managed event logistics for fundraising activities, ensuring seamless execution and participant satisfaction.
• Analyzed voter data to inform strategic decision-making processes for upcoming elections.
• Oversaw social media campaigns to boost awareness of party events and initiatives effectively.
• Cultivated partnerships with community leaders to enhance the party's visibility and influence locally.
• Streamlined communication processes within the organization, improving information dissemination among team members.
• Maintained strong relationships with key stakeholders, addressing concerns promptly to maintain satisfaction levels throughout the organization.
• Established effective performance metrics, monitoring progress regularly to ensure continuous improvement efforts were maintained.
• Managed a diverse group of staff, providing leadership, direction, and motivation to achieve success.
• Promoted a culture of continuous learning within the party/campaign by encouraging professional development activities among staff members at all levels of seniority, including volunteers.

• Led a team of 6 Texas Regional Organizing Directors, overseeing a team of 46 Field Organizers, while having directly managed 19 Field Organizers over the 2022 cycle to increase voter registration and voter turnout of the ages 18-35 voting demographic.
• Assisted the Texas State Director in recruiting and hiring new field team members across the state via phone screenings, second and third round in-depth interviews, and reference checks. Contributed edits to the hiring process to ensure a higher level of efficiency and talent recruitment
• Coached and managed Field Organizers to maintain high productivity and performance metrics, through weekly one-on-ones, leading daily team morning and close out virtual meetings, giving monthly evaluations, administering in-person and/or virtual retraining as needed, administering corrective action steps as needed, and investing in each Field Organizer's individual needs and opportunities for growth
• Created training modules and materials via presentations, in the field training and over Zoom/Google Meet
• Maintained a high level of relationship strengthening by establishing monthly team building events (virtually and in person), setting weekly office hours open to Field Organizers and volunteers, and consistently honoring hard work and initiative
• Established a wide variety of community and statewide partnerships.
• Worked cross-departmentally within the organization on individual projects and within various working groups. This included being in charge of Operations for NextGen America's Pride initiative nationwide, serving as a member of the Inclusion and Diversity working group, and aiding in various organization wide trainings and team building events
• Assisted in executing large scale NextGen America events.
• Wrote original voter outreach content.
• Utilized social media (Instagram, Twitter, TikTok) for volunteer recruitment and voter outreach, growing platform followers and engagement (contributed to growing NextGen America's overall Instagram followers from 10k to 25k), creating original content, and responding efficiently to messages/comments *Launched a viral GOTV Tweet which obtained over 2.3 million views, 30k likes and 8,300 retweets, also featured on MSNBC. Link: https://twitter.com/NextGenAmerica/status/1588248219904925696

• Contributed to a 70% voter turnout for the 2020 election cycle with 70% percent of that turnout being Democratic with $700,000 budget (budget began 07/15/2020)
• Recruited and maintained a large, diverse volunteer base within Travis County (1770 reoccurring volunteers in total for this cycle), including personally managing, aiding, and delegating to a set of super volunteers regularly.
• Recruited, trained, and oversaw a set of volunteer leaders to get out the vote as well as aid in continued volunteer recruitment efforts
• Planned, organized, and ran voter and volunteer outreach activities.
• Used proficiency in NGP VAN/Minivan to create data driven plans for the success of the campaign.
• Contributed to Travis County's total voter and volunteer outreach attempts via phone banks, literature drops, and text banking
• Mastered as well as taught organizing team members efficiency in the COS phone bank system, including data capturing, script creation, trouble shooting, agent to line ratio control, and volunteer training.
• Wrote original voter outreach content via COS, Hustle, Mobilize, and Google Suite

• Directly aided in Mike Siegel's 2020 Primary Runoff spot with 44% of ballots cast (35,450 votes), the highest by 10% amongst competing campaigns
• Recruited and maintained a large, diverse volunteer base within Texas District 10
• Planned and organized voter and volunteer outreach activities such as block walking, phone banking, postcard parties and text banks
• Pitched and executed forward thinking ideas in social media to expand campaign outreach.
• Served as a key point person for events by acquiring needed event rentals, delegating tasks to volunteers, and serving as a direct representative of the campaign.
• Used proficiency in NGP VAN/Minivan to create data driven plans for the success of the campaign, and to to train volunteers in the software and manage their productivity

Co-Lead in Fundraising and Sponsorship for the 2020 Women's March on Texas State Capital held on 01/18/2020

• Co-Creator
• Raised approximately $11,000.00 in individual, small donations over the event's 8 hour duration