Courtney Brooks
West Point,MS
Summary
Fantastic critical thinker connects seemingly separate details and keep up-to-date on [Type] regulations. Proficient in critical thinking and solutions-oriented problem-solving. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Firewatcher
Blanchette field service
03.2025 - Current
- Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.
- Conducted regular patrols of designated areas to detect signs of fire or smoke.
- Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
Supervisor
ND Defense
West Point, MS
05.2023 - 03.2025
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
Rounting and Clipping
Navistar
West Point, MS
02.2023 - 05.2023
- run harness from front to back of trailer.
- hook up lights
- hook harness to air tank
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Maintained positive working relationship with fellow staff and management.
Beading Department
Yokohama Tire
West Point, MS
04.2022 - 02.2023
- set of beading machine
- filled with compound to coat the beads
- put all the umber in the computer too insure the beads was going too be coated right.
- measured and weighed each bead too insure they where good enough for the next department
Deli and Bakery
Walmart
West Point, MS
10.2019 - 12.2021
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Responded to customer questions regarding product availability.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Documented and entered special orders for event catering and party trays.
- Followed recipes and customer requests to prepare meals.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Maintained safe food handling practices to prevent germ spread.
Stock Associate
Walmart
West Point, MS
10.2018 - 10.2019
- Followed instructions to properly arrange merchandise items.
- Assessed floor displays to restock merchandise.
- Loaded and unloaded delivery vehicles to maintain inventory.
- Replenished inventory with focus on addressing customer needs.
- Updated pricing and sales signs to promote merchandise.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Assisted customers with product, promotion and policy information.
- Maintained current and accurate inventory with cycle counts and audits.
- Identified and quickly handled spill clean-up.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Replenished items to maintain stock availability.
Material Handler
Navistar
West Point, MS
01.2015 - 09.2017
- Organized warehouse inventory according to warehouse plan.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Managed warehouse receiving, storing and shipping.
- Observed inventory allocation to maintain material needs and production deadlines.
- run daily cycle counts
- submitted material reports
Carhop Server
Sonics Drive In
Columbus, MS
01.2013 - 05.2014
- Completed opening, closing and shift change tasks by following company guidelines.
- Verified orders and bagged items for easy transport.
- Took orders, prepared foods and processed payments in full-service establishment.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Kept customer and food preparation areas clean and well-organized.
- Completed orders by making specialty shakes and ice cream desserts.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
- Answered product and order questions accurately and professionally.
- Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
- Carried trays weighing up to [Number] pounds to correct cars.
Team Leader
Navistar
West Point, MS
03.2010 - 11.2012
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Completed daily quality assurance duties to provide feedback for improvements.
- Maintained daily inventory to facilitate successful material distribution.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
High School Diploma -
Thornwood High School
South Holland, IL05.2007
Skills
- Decision-making
- Team building
- PPE use
- Problem resolution
- Multitasking
- Team management
Timeline
Firewatcher
Blanchette field service
03.2025 - Current
Supervisor
ND Defense
05.2023 - 03.2025
Rounting and Clipping
Navistar
02.2023 - 05.2023
Beading Department
Yokohama Tire
04.2022 - 02.2023
Deli and Bakery
Walmart
10.2019 - 12.2021
Stock Associate
Walmart
10.2018 - 10.2019
Material Handler
Navistar
01.2015 - 09.2017
Carhop Server
Sonics Drive In
01.2013 - 05.2014
Team Leader
Navistar
03.2010 - 11.2012
High School Diploma -
Thornwood High School