Courtney Budrow
Richmond Hill,GA
Summary
Dynamic leader and adept communicator with a proven track record at Riverside Children’s Academy, enhancing parent satisfaction and streamlining operations. Skilled in critical thinking and problem-solving, I excel in creating nurturing environments for learning and growth. Demonstrates exceptional organizational skills and a commitment to excellence, driving positive outcomes and efficient team collaboration.
Overview
15
15
years of professional experience
Work History
Head of Early Learning
Calvary Day School
01.2022 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Daycare Owner/Operator
Riverside Children’s Academy
08.2012 - 12.2022
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.
- Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
- Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
- Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
- Improved customer retention rates by providing exceptional care services tailored to individual child needs.
- Maintained accurate accounting of tuition and operating reports.
- Implemented effective conflict resolution strategies to address behavioral issues that arose among students, ensuring a harmonious learning environment for all.
- Streamlined daily operations by implementing efficient scheduling systems for both staff and students.
- Monitored student performance closely via assessments and evaluations aimed at identifying areas needing improvement or further attention.
- Recruited qualified staff members through rigorous screening processes to maintain a high-quality team of childcare professionals.
- Established partnerships with local businesses to support the daycare center''s growth within the community.
- Implemented professional development opportunities for staff members to enhance their skills and knowledge in childcare practices.
- Developed partnerships with local schools and educational organizations to provide additional learning opportunities.
- Streamlined administrative processes for enrollment and record-keeping, reducing paperwork and increasing efficiency.
- Developed and executed curriculum focused on early childhood education, fostering cognitive and social development.
Water Billing Clerk
Village of Monroe
01.2009 - 07.2012
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Monitored outstanding invoices and performed collections duties.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Managed invoicing and payment processing operations.
- Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
- Maintained detailed records of customer payments and billing adjustments.
Education
AAS - Education
SUNY Cobleskill
Cobleskill, NY05.1997
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Critical Thinking
- Organizational Skills
Timeline
Head of Early Learning
Calvary Day School
01.2022 - 05.2024
Daycare Owner/Operator
Riverside Children’s Academy
08.2012 - 12.2022
Water Billing Clerk
Village of Monroe
01.2009 - 07.2012
AAS - Education
SUNY Cobleskill
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