Courtney Burke
Commerce City,CO
Summary
Highly motivated professional with exceptional human resource management skills, dedicated to fostering a positive work environment and maximizing staff retention. Committed to exceeding team goals through effective leadership, strategic planning, and fostering a culture of collaboration. Proven track record in optimizing employee engagement, promoting professional development, and implementing innovative retention strategies. A result-oriented professional who consistently drives success by aligning team efforts with organizational objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Talent Acquisition Specialist
Colorado Air National Guard
Aurora, Colorado
11.2024 - Current
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Studied Retention programs and established line of efforts to streamline processes and dual-hat position in overturns.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Explained job duties, compensation, and benefits to potential candidates.
- Created and maintained positive relationships with hiring managers and HR business partners.
PME Instructor Supervisor
United States Air Force, USAF
Knoxville, TN
09.2021 - 11.2024
- Provides instructor training and mentorship on Train-For-Success principles and strategies, to develop instructor core competencies; and ensures adherence to CCAF PPG and BCI/LP directives
- Develops and conducts professional military education (PME) programs for airmen, noncommissioned officers (NCO), and senior NCOs; provides management consultant services.
- Responsible for all aspects of school operations. Implements Air Force, Barnes Center, and MAJCOM EPME policies, programs and procedures.
- Provides leadership, guidance and direction to the faculty, support staff and students. Supervises and/or evaluates faculty and support staff. Directs facility and uniform appearance inspections.
- Responsible for the training of faculty and support personnel. Interfaces with Air Force and civic organizations to enhance support for EPME.
- Manages all resource programs: manpower, money, equipment, and facilities.
- Uses computer software programs, video, DVD, CD and projection equipment, television, and other audiovisual equipment in support of educational goals.
- Conducts needs analysis. Monitors entire education program. Plans and organizes phases of education, student flow, and class schedules consistent with production goals and available resources.
Business Co-Owner
Pen Pal Adventure Book
Knoxville, TN
11.2022 - 06.2024
- Established strong relationships with suppliers and vendors to secure best prices on resources needed for business operations.
- Generated ideas and innovated social media marketing strategies for brand development on all platforms.
- Set pricing structures according to market analytics and emerging trends.
- Kept records for production, inventory, income and expenses.
- Developed marketing strategies for products and services to boost sales and brand awareness.
- Created and published news and promotional content to increase fan engagement and channel growth.
Production Recruiter
United States Air National Guard
Syracuse, NY
05.2019 - 09.2021
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Explained job duties, compensation, and benefits to potential candidates.
- Created and maintained positive relationships with hiring managers and HR business partners.
Retention Assistant
United States Air National Guard
Syracuse, NY
03.2018 - 05.2019
- Analyzed customer feedback and developed new techniques to ensure customer retention.
- Reviewed human resource policies and changes to improve employee retention.
- Received information regarding identified problems and devised responses to satisfy concerns.
- Organized Airmen's college tuition assistance packages for submitting to state representatives for timely review and approval.
- Improved employee retention through moral-boosting events and fair compensation packages, including scheduled exit and performance reviews
- Compiled all calls and interactions into computer data system.
- Implemented creative solutions to deal with special circumstances.
- Obtained and examined relevant information to validate customer complaints and determine possible causes.
Aircraft Armament Systems Specialist
United States Air National Guard
Syracuse, NY
02.2014 - 05.2018
- Load, unload and position munitions on aircraft with precision and urgency.
- Operationally check and electrically test aircraft weapons release and gun systems
- Remove, disassemble and inspect parts that might be damaged
- Perform armament systems maintenance functions
- Participate in the test and evaluation of new and prototype weapons and weapons systems
Ship From Store Team Member
Target
Syracuse, NY
10.2015 - 03.2018
- Exceeded team goals for efficient product packaging, handling with care and precision in order to ensure peak customer satisfaction.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Trained incoming Ship to Store members with expertise in customer service and back room policies.
Education
Bachelor of Science - Human Resource Management
American Military University
Online12-2026
Associate of Applied Science - Human Resource Management
Community College of The Air Force
Warner Robins, GA10.2022
High School Diploma -
Paul V. Moore High School
Central Square, NY06.2014
Some College (No Degree) - Graphic Design
Oswego State University
OswegoSkills
- Employee Motivation
- Business Development
- Strategic Planning
- Recruiting and Training
- Human Resource Management
- Business Growth
- Team Management
- Staffing
- Market Research
Accomplishments
Recognized twice as Non-Commissioned Officer of the Quarter. for outstanding performance and team contributions between 2022-2023.
Affiliations
Vice President of Awards, Air Force Association
Certification
- Certified Production Recruiter, USAF - 2021
- Certified Enlisted Professional Military Education Instructor - 2021
- Certified Emergency Medical Technician (EMT), Southwood Fire Department - 2019
Timeline
Talent Acquisition Specialist
Colorado Air National Guard
11.2024 - Current
Business Co-Owner
Pen Pal Adventure Book
11.2022 - 06.2024
PME Instructor Supervisor
United States Air Force, USAF
09.2021 - 11.2024
Production Recruiter
United States Air National Guard
05.2019 - 09.2021
Retention Assistant
United States Air National Guard
03.2018 - 05.2019
Ship From Store Team Member
Target
10.2015 - 03.2018
Aircraft Armament Systems Specialist
United States Air National Guard
02.2014 - 05.2018
Associate of Applied Science - Human Resource Management
Community College of The Air Force
High School Diploma -
Paul V. Moore High School
Some College (No Degree) - Graphic Design
Oswego State University
Bachelor of Science - Human Resource Management
American Military University