Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Burrell

Houston

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

34
34
years of professional experience

Work History

Delivery Driver

Ashley Furniture Distribution Center
01.2023 - 03.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.

Infantry

US Army
01.1991 - 01.2023
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma - General Studies

Henry Ford High School
Detroit, MI

Skills

  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Order picking and processing
  • Heavy lifting
  • Map reading and navigation skills
  • GPS operation
  • Stocking and inventory
  • Shipping and packaging
  • Complex Problem-solving
  • Cargo handling
  • Route planning
  • Quality assurance
  • Vehicle inspection
  • Delivery recordkeeping
  • Dispatch communication
  • Client relationship management
  • Documentation and reporting
  • Order verification
  • Pre-trip and Post-trip inspections
  • Mileage tracking
  • Current CDL license
  • Adaptability and flexibility
  • Clear communication
  • Verbal and written communication
  • Customer interaction
  • Physical stamina
  • Logistics
  • Courteous and polite demeanor
  • Excellent sense of direction
  • Pallet jack and hand truck operation
  • Retail logistics
  • Exceptional written and verbal communication skills

Timeline

Delivery Driver

Ashley Furniture Distribution Center
01.2023 - 03.2025

Infantry

US Army
01.1991 - 01.2023

High School Diploma - General Studies

Henry Ford High School