Courtney Cross
Oxford
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Doncasters Southern Tool, leveraging strong computer and Microsoft Office skills alongside exceptional attention to detail. Adept at fostering teamwork and maintaining a positive work environment, significantly improving product quality and service delivery.
Overview
10
10
years of professional experience
Work History
SLA Technician
Doncasters Southern Tool
04.2022 - Current
- Load and unload SLA patterns from the 3D Printer and UV curing cabinet.
- Clean and general preventative maintenance of the UV curing cabinet, and finishing work station.
- Vacuum test SLA patterns.
- Perform detail finishing duties on delicate SLA patterns.
- Perform caliper checks, dimensional inspection and report box type dimensions.
- Assemble plastic patterns in strict accordance with Engineering and Customer specifications.
- Package the patterns for transfer.
Wax Operator
Doncasters Southern Tool
05.2019 - 04.2022
- Clean injected wax patterns and inspect for damage.
- Use heat tools and torch to attach wax pattern to wax tree.
- Performed quality checks to identify finish discrepancies.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Assistant Manager, Customer Service
Dominos's Pizza
11.2016 - 05.2019
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
Delivery Driver
Dominos's Pizza
09.2014 - 08.2016
- Delivered pizza to customer doorsteps.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor of Arts - Graphic Design
University of Mobile
Mobile, AL12.2016
Skills
- Strong computer skills
- Exceptional Microsoft Office skills
- Great attention to detail
- Familiar with EPICOR
- Teamwork and Collaboration
- Friendly, Positive Attitude
Timeline
SLA Technician
Doncasters Southern Tool
04.2022 - Current
Wax Operator
Doncasters Southern Tool
05.2019 - 04.2022
Assistant Manager, Customer Service
Dominos's Pizza
11.2016 - 05.2019
Delivery Driver
Dominos's Pizza
09.2014 - 08.2016
Bachelor of Arts - Graphic Design
University of Mobile
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