Courtney Cantrell

As a licensed Realtor with Coldwell Banker Real Estate Advisors, I assist clients in buying, selling, and investing in residential real estate. I guide clients through each step of the transaction process—from initial consultation to closing—while providing personalized service, market expertise, and strong negotiation skills. My role requires consistent communication, attention to detail, and in-depth knowledge of the local market.

Key Responsibilities:

• Represent buyers and sellers in residential real estate transactions, ensuring all legal and procedural requirements are met
• Conduct market research and comparative market analyses (CMAs) to help clients price and evaluate properties accurately
• Assist buyers in identifying properties that match their needs and budgets, and coordinate showings and tours
• Advise sellers on home staging, pricing strategies, and marketing techniques to maximize visibility and sale value
• Prepare and review contracts, disclosures, and other transactional documents to ensure accuracy and compliance
• Negotiate offers and terms on behalf of clients to reach successful agreements
• Maintain ongoing communication with clients, lenders, inspectors, title companies, and other stakeholders to keep transactions on track
• Stay up to date with local market trends, zoning regulations, and real estate laws
• Promote listings and services through online platforms, open houses, networking, and social media

As the Assistant Salon Director at Sun Tan City, I currently serve as the acting Salon Director, managing all daily operations due to the absence of a full-time director. I am the sole manager on-site, responsible for ensuring the salon runs smoothly and efficiently while maintaining the highest standards of customer service and sales performance.

Key Responsibilities:

• Oversee all salon operations, including opening/closing procedures, staff supervision, and scheduling
• Lead daily sales initiatives and team motivation to achieve personal and salon-wide sales goals
• Provide exceptional service to clients, promoting tanning memberships, products, and packages
• Conduct and report daily sales and performance stats
• Perform weekly spot checks on inventory to ensure accurate stock levels and proper product rotation
• Complete full monthly inventory management, including counts, audits, and ordering
• Train and mentor new team members on sales techniques, customer service, and salon policies
• Resolve customer issues promptly and professionally to ensure a positive client experience
• Maintain cleanliness, presentation, and functionality of all salon areas

As the City Manager’s Assistant, I supported the daily administrative operations of the city office with a focus on financial oversight, client services, and event coordination. I served as a key point of contact for both internal staff and members of the public, helping to maintain efficient office workflows and a positive, responsive environment.

Key Responsibilities:

• Managed and tracked bills.
• Handled incoming calls, emails, and walk-in inquiries with professionalism and excellent customer service.
• Assisted clients and residents with information, services, and follow-up requests.
• Organized and coordinated internal events and meetings, including scheduling, logistics, and materials preparation.
• Supported office staff with various administrative duties as needed to maintain day-to-day operations.

Wamego Aquatic Center – Wamego, KS

As one of the managers at the Wamego Aquatic Center, I worked closely alongside the Aquatics Director and shared many of the same responsibilities to ensure the facility operated smoothly and safely. I also served as the Swim Lessons Coordinator, overseeing the full planning, staffing, and execution of swim instruction programs for the community. My role required strong leadership, detailed organization, and the ability to manage staff, budgets, and programming simultaneously.

Key Responsibilities:

• Assisted the Aquatics Director in daily operations, including supervision of facility, staff, programs, and patron safety
• Managed a team of lifeguards, swim instructors, and assistant managers, including hiring, training, scheduling, and performance oversight
• Created and managed staff schedules to ensure proper coverage for open swim, events, and lessons
• Oversaw the planning and coordination of swim lesson programs, including registration, class assignments, instructor training, and parent communication
• Maintained accurate inventory and managed ordering of supplies and equipment for swim programs and overall facility needs
• Developed and implemented aquatic programming in alignment with community needs and facility goals
• Assisted in tracking and managing program and facility budgets, ensuring spending remained within allocated limits
• Helped enforce health, safety, and operational standards for staff and patrons
• Worked back end of system operations to create programs for swim lessons.

As a dedicated Childcare Provider, I was responsible for creating a safe, nurturing, and stimulating environment for children in my care. I designed and implemented over 700 developmentally appropriate lessons to support the physical, emotional, intellectual, and social growth of children across various age groups. My role required compassion, creativity, and strong attention to detail in daily care and long-term program planning.

Key Responsibilities:

• Provided attentive, individualized care to children, ensuring a safe and supportive environment at all times
• Designed and implemented over 700 engaging lesson plans tailored to different developmental stages and learning styles
• Planned and facilitated interactive activities to encourage learning through play, movement, creativity, and exploration
• Promoted positive behavior and guided children through social development and conflict resolution
• Communicated regularly with parents/guardians regarding each child’s progress, needs, and daily experiences
• Maintained a clean, organized, and hazard-free space to promote safety and comfort