Courtney Carden
Summary
A motivated student eager to apply classroom knowledge to real-world experiences. I am equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. I am ready to contribute to team success and achieve positive results, while tackling new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Social Media Volunteer
Schofield Pickleball Group
08.2023 - Current
- Created a social media platform for the organization.
- Manage customer service inquiries through direct messages on various platforms.
- Maintain a library of approved photos, videos, graphics and other assets used in social media postings.
- Developed creative content for social media campaigns to increase followers and engagement.
- Responded promptly and professionally to comments, questions, reviews, and complaints posted by users on social media outlets.
Activity Coordinator
Schofield Pickleball Group
04.2023 - Current
- Planned and facilitated special events such as holiday parties, tournaments, and bi-weekly open play.
- Adapted activities to meet the diverse needs and interests of participants.
- Designed and distributed promotional materials for upcoming events and activities, increasing participation and engagement.
- Facilitated group activities, fostering a sense of community and encouraging social interaction among participants.
- Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
- Utilized social media and other digital platforms to communicate with participants and promote the activity program.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
Home Manager
Carden Household
07.2018 - Current
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Organize and manage multiple schedules at once to maximize time efficiency and productivity.
- Coordinated appointments, play groups, and volunteer opportunities for school related activities.
- Manage household finances, including bill payments, budgeting, and increasing savings, while maintaining quality of life.
Social Media Intern
Fukuji And Lum Physical Therapy In Hawaii
08.2024 - 11.2024
- Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
- Developed and executed social media campaigns for optimal reach, engagement, and growth.
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Created engaging content to catch attention of potential customers.
- Collaborated with the marketing team to create visually appealing graphics and multimedia content.
- Researched relevant industry trends to develop engaging, topical social media content.
- Managed community interactions by responding to comments and inquiries, fostering a positive brand image.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
Back of House Manager
College Coffeehouse
03.2017 - 12.2018
- Coordinated with front of house staff to ensure timely meal service delivery.
- Implemented cost-saving measures to reduce operational expenses.
- Investigated any discrepancies between actual inventory levels versus what is reported on invoices.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted performance reviews for back of house staff members.
- Assisted in the recruitment, selection, hiring, training, and development of back of house personnel.
- Implemented cost saving measures while maintaining high quality standards.
- Provided guidance and support to team members during peak business hours.
- Trained new employees to perform duties.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Cheer Coach Volunteer
South Effingham Middle School- Ashley McVey
07.2012 - 04.2014
- Mentored student athletes in developing leadership qualities through teamwork activities.
- Instructed athletes on proper techniques for cheers, stunts and tumbling.
- Supervised training sessions while ensuring adherence to proper technique execution.
- Collaborated with parents to foster a positive environment that encourages personal growth.
- Evaluated individual skills and provided feedback to enhance performance levels.
- Motivated students to reach their full potential by providing positive reinforcement strategies.
- Developed strategies to improve morale among team members while promoting unity within the group.
- Readied team to compete in tournaments and other special events.
- Readied cheerleaders for challenging event and games with demanding schedule of practices.
- Coordinated tryouts for team member and leadership positions, communicating times and audition requirements to members and prospects and soliciting auditions from community.
- Taught routines in preparation for performance at sports games and competitions, instructing on safe and correct execution of stunts, gymnastics, choreography and cheers.
- Maintained condition of mats, trampolines, uniforms, pom-poms and other team equipment, cleaning, repairing or replacing as necessary to uphold standards of safety and cleanliness.
- Organized and escorted students on field trips to competitive and non-competitive cheer events, cultivating sense of participation in broader community and enriching program experience.
Education
Bachelor of Science - Marketing
Southern New Hampshire University
Hooksett, NH06-2025
Skills
- Event Promotion
- Community Engagement
- Social Media Management
- Schedule Management
- Time Management
- Calendar Management
- Activities scheduling
- Staff Training
- Money Handling
- Conflict Resolution
- Organizational Skills
- Reliable and Responsible
- Adaptability
- Quick Learner
- Multitasking
- Creative mindset
References
References available upon request.
Timeline
Social Media Intern
Fukuji And Lum Physical Therapy In Hawaii
08.2024 - 11.2024
Social Media Volunteer
Schofield Pickleball Group
08.2023 - Current
Activity Coordinator
Schofield Pickleball Group
04.2023 - Current
Home Manager
Carden Household
07.2018 - Current
Back of House Manager
College Coffeehouse
03.2017 - 12.2018
Cheer Coach Volunteer
South Effingham Middle School- Ashley McVey
07.2012 - 04.2014
Bachelor of Science - Marketing
Southern New Hampshire University
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