Courtney Carlson
New Haven,CT
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Nurse, Telemetry Unit
Bridgeport Hospital
07.2023 - Current
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Monitored patients'' vital signs and ECG readings continuously, promptly identifying any abnormalities requiring intervention or escalation of care.
Pharmacy Technician
Rite Aid Pharmacy
11.2020 - 01.2023
- Processed claims for third-party prescription services
- Reported prescription errors to pharmacist on duty
- Answered pharmacy telephones to respond to questions or requests
- Rotated shelves to check for and dispose of expired medications
- Assisted customers by answering simple questions, locating items, and referring them to pharmacist for medication information
- Entered prescription information into computer databases
- Coordinated with prescriber or pharmacist to clarify issues or problems with dosing or instructions
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
Supervisor
Rite Aid Pharmacy
05.2020 - 11.2020
- Addressed customer complaints and restored customer satisfaction by quickly resolving concerns
- Balanced cash registers by counting cash, depositing funds and determining end-of-day balance
- Assigned employees to specific duties
- Organized workflow and ensured employees understood delegated tasks
- Trained new employees.
Cashier
Rite Aid Pharmacy
05.2019 - 05.2020
- Greeted customers when entering and leaving store
- Answered customer's questions and contacted a manager for assistance when needed
- Resolved customer complaints
- Handled cash, credit, and check transactions.
Education
Bachelor of Science (B.S.) in Nursing, Holistic Program, Endorsed by The American Holistic Nurses Credentialing Corporation -
Quinnipiac University
Hamden, CT05.2023
Certification
- AED and CPR certified BLS Provider (expires March 2025)
- ACLS certified (expires March 2025)
Organizations
Quinnipiac Student Nurses Association (QSNA) 2022-2023
Awards and Accomplishments
- Dean's List all semesters
- Vizient/AACN Nurse Residency Program: July 2023-June 2024
Timeline
Registered Nurse, Telemetry Unit
Bridgeport Hospital
07.2023 - Current
Pharmacy Technician
Rite Aid Pharmacy
11.2020 - 01.2023
Supervisor
Rite Aid Pharmacy
05.2020 - 11.2020
Cashier
Rite Aid Pharmacy
05.2019 - 05.2020
Bachelor of Science (B.S.) in Nursing, Holistic Program, Endorsed by The American Holistic Nurses Credentialing Corporation -
Quinnipiac University