Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Carnes

Conroe,TX

Summary

Organized and dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Liaison

Contour Balance Dental Laboratory
11.2022 - 06.2025
  • Solved conflicts and addressed issues that occurred between other entities and business.
  • Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
  • Successfully communicated with entities inside and outside of business.
  • Created and managed project plans, timelines and budgets.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Quality control with work tickets and final shipment of medical products to dentists offices.

Co-Owner

Carnes Event Bartending
06.2019 - 01.2021
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Provided service for clients and their private events. Including weddings, birthdays, graduations, New Years Party, crawfish boils and anything in between.

Administrative Assistant

Servpro
05.2016 - 05.2019
  • Answered phone calls
  • Managed filing system, entered data and completed other clerical tasks.
  • Kept record of receipts for owner in Quickbooks
  • Completed small estimate set ups
  • Assigned new devices to new employees i.e laptops and cellphones
  • Maintained inventory log of assets

Education

High School Diploma -

Elkins High School
Missouri City, TX
05-2008

Skills

  • Highly organized
  • Verbal and written communication
  • Recordkeeping
  • Phone reception
  • File organization
  • Proofreading documents
  • Data entry
  • Multi-line phone proficiency
  • Bookkeeping

Timeline

Liaison

Contour Balance Dental Laboratory
11.2022 - 06.2025

Co-Owner

Carnes Event Bartending
06.2019 - 01.2021

Administrative Assistant

Servpro
05.2016 - 05.2019

High School Diploma -

Elkins High School

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