COURTNEY CARRUTHERS
Honolulu,HI
Summary
I believe in being a leader not a boss and accomplish this through my strong interpersonal skills, inspiring co-workers with respect and a positive attitude always. My management philosophy is to provide an environment that leads to productive team members creating an environment in which they openly and willingly give their very best 100% of the time. I achieve this through extensive training, conflict management, keeping morale high, providing encouragement to associates with opportunity, and rewarding top performers.
Overview
2025
2025
years of professional experience
Work History
General Manager
BUFFALO WILD WINGS
01.2022 - 01.2025
- Leads by example and sets a professional tone on each shift, fostering an environment where Respect, Opportunity, Communication, Kindness, and Service prevail.
- Consistently exercises independent judgment and discretion in the overall management of the restaurant, employees, and customer experience.
- Actively mentors Managers and Senior Managers in the restaurant and throughout the region of Hawaii.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Oversee all HR, accounting, payroll, employee benefits, advertising and all budget needs.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Senior Manager
CALIFORNIA PIZZA KITCHEN
01.2019 - 01.2022
- Manages all daily kitchen operations including sanitation, pars, prep levels, ordering and food cost.
- Performs weekly inventory to ensure the restaurant is stocked and meeting costs goals.
- Works with the General Manager to ensure the restaurant meets its financial and reporting obligations in a timely manner, including payroll, tax filings, payables, receivables.
- Continually monitored restaurant and took appropriate action to ensure quality of food, service and safety were in compliance with brand standards.
General Manager
PINT + JIGGER
01.2014 - 01.2019
- Implemented and supported training programs and manuals in menu, product, security and safety knowledge, ordering and costing outlines, to ensure compliance with all state and federal guidelines.
- Successfully promoted and marketed the business: through multiple special events both on and offsite, social media, print, television and radio advertising.
- Daily liaising with guests, employees, suppliers, licensing authorities, sales and charity representatives.
- Superintendent of all facility and maintenance needs. Redesigned the layout to maximize use of existing equipment, and staff efficiency. Worked closely with LC, NFP and the DOH through two complete buildouts of a new commercial kitchen and additional bar.
General Manager, Kitchen Manager
APPLEBEE'S
01.2013 - 01.2014
- Completed International training program.
- Coached and Trained Managers on inventory control and new software systems.
- Coached and Trained BOH & FOH associates through the rollouts of Tabletop Electronic Devices, multiple new cocktails and menu items.
- Participated in the new store opening of DeLamo Applebee's in Lakewood Los Angeles, CA.
Assistant General Manager
MOOSE MCGILLYCUDDY'S
2007 - 01.2013
- Developed and maintained a staff that provided friendly, professional service while adhering to policies and business initiatives.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Managed accounts payable, accounts receivable, daily bookkeeping and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
Skills
- Full-service high volume background
- Guest-oriented
- Inventory control
- P&L management
- Team training and development
- Operations Management
- Kitchen Management
- Adaptability and Problem resolution
- POS, KDS, QR and AI software programming
- Servsafe Proctors, Cicerone, LC certifications
Timeline
General Manager
BUFFALO WILD WINGS
01.2022 - 01.2025
Senior Manager
CALIFORNIA PIZZA KITCHEN
01.2019 - 01.2022
General Manager
PINT + JIGGER
01.2014 - 01.2019
General Manager, Kitchen Manager
APPLEBEE'S
01.2013 - 01.2014
Assistant General Manager
MOOSE MCGILLYCUDDY'S
2007 - 01.2013
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