Courtney Carson
Full Time Student
Saint Augustine,FL
Summary
Successfully transitioned U.S. Navy Chief with 21 years of professional experience of successfully leading high performing teams. Graduated Summa Cum Laude from the University of North Florida with a Bachelor's degree in Health Administration. Seeks a dynamic, challenging position in Healthcare Information Technology.
Overview
26
26
years of professional experience
Work History
Manufacturing Sales Representative
Buckeye International
02.2023 - 08.2023
- Implemented a streamlined prospecting process by identifying key decision-makers within target organizations more efficiently.
- Expanded client base through consistent cold calling and networking at industry events.
- Increased territory prospecting by 100 miles, which resulted in 5% growth in territory analysis.
- Achieved high customer satisfaction ratings through diligent attention to detail in managing orders, shipping logistics, and post-sale support.
- Established a reputation as a knowledgeable and reliable resource for clients, leading to increased referral business.
- Negotiated favorable pricing and contract terms for both clients and company, balancing profitability with long-term partnerships.
Associate Clinical Research Coordinator
Mayo Clinic
05.2022 - 01.2023
- Coordinated protocol development, equipment preparation and materials purchasing for planned studies.
- Prepared documents, reports and presentations detailing results and conclusions.
- Helped to establish the Clinical Trial Research Department within the Revenue Cycle system.
- Increased research billing production by 60%.
- Maintained strict adherence to ethical guidelines in all aspects of research coordination, ensuring study integrity and compliance with regulations.
- Increased research efficiency by streamlining data collection and management processes.
- Utilized cutting-edge technology tools to enhance data gathering, analysis, and presentation capabilities within the team.
- Applied EPIC expertise to create high-quality graphical representations of study results.
- Reviewed literature extensively to stay informed about industry trends and advancements in related fields of study.
Clinical Trial Research Specialist
Baptist Medical Center
12.2021 - 05.2022
- Maintained strict adherence to HIPAA guidelines and regulations, ensuring the confidentiality and security of all patient information.
- Implemented electronic billing systems to improve efficiency, reduce errors, and expedite payment processing.
- Conducted monthly reviews of aging report data, prioritizing high-dollar accounts for prompt resolution efforts.
- Assisted patients in understanding their insurance benefits, providing guidance on available financial assistance programs when needed.
- Audited accounts receivable balances regularly to identify outstanding claims requiring follow-up or further investigation.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with all applicable billing codes and requirements.
- Participated in the review of clinical trial data during preparation of final study reports, highlighting key findings for further analysis or publication purposes.
- Mentored team members by sharing suggestions and encouraging ideas to deliver successful studies.
- Contributed to the development of study documents, including informed consent forms and case report forms.
Navy Chief Counselor - Recruiter
United States Navy
07.1997 - 12.2018
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Exceeded all goals and sub-goals every month with a total of 5000 new sailors enlisted and trained for boot camp.
- Trained and lead over 1000 U.S. Navy Sailors to become subject matter experts in recruiting.
- Visited with regional locations to assess needs and develop methods to improve recruiting strategies.
- Implemented diversity recruitment initiatives, increasing representation from underrepresented groups within the organization.
- Maintained an advertising budget of $125,000 to successfully advertise the U.S. Navy throughout Northern California.
- Developed strong relationships with local universities and colleges to attract top talent and enhance brand reputation.
- Managed high performing teams of recruiters, fostering a collaborative environment that encouraged continuous improvement.
- Maintained subject matter expertise on applicant tracking software.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased market share.
Education
Professional Certificate - Information Technology
MyComputerCareer
St Louis, MO03.2024
Bachelor's Degree - Health Administration
University of North Florida
Jacksonville, FL12.2021
Skills
- Written and Verbal Communication
- Budget management
- Conflict Resolution
- Data management
- Leadership
- Project planning
- Strategic planning
- Technical Support
- Data Organization
- Content Analysis
- Database Administration
- Database Security
- Data Analysis
- Troubleshooting
Timeline
Manufacturing Sales Representative
Buckeye International
02.2023 - 08.2023
Associate Clinical Research Coordinator
Mayo Clinic
05.2022 - 01.2023
Clinical Trial Research Specialist
Baptist Medical Center
12.2021 - 05.2022
Navy Chief Counselor - Recruiter
United States Navy
07.1997 - 12.2018
Professional Certificate - Information Technology
MyComputerCareer
Bachelor's Degree - Health Administration
University of North Florida
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