Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Case

Bothell,WA

Summary

Skilled writer with three years of experience at a professional/college level. Educated in both English (Creative Writing) and Business Administration. Upbeat, organized, responsible, and extremely quick learner.

Overview

2
2
years of professional experience

Work History

Host

Applebee's Neighborhood Grill & Bar
06.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Server/Waiter

Woodland Terrace
06.2021 - 09.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

High School Diploma -

Inglemoor High School
Kenmore, WA

Bachelor of Arts - English

Seattle Pacific University
Seattle, WA
10.2023

Skills

  • Writing
  • Quick learning
  • Able to take instruction
  • Hospitality and Accommodation
  • Customer service
  • Staying calm in high-pressure environments
  • Professionalism

Timeline

Host

Applebee's Neighborhood Grill & Bar
06.2023 - Current

Server/Waiter

Woodland Terrace
06.2021 - 09.2021

High School Diploma -

Inglemoor High School

Bachelor of Arts - English

Seattle Pacific University

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Courtney Case