Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Cass

Courtney Cass

Moses Lake,WA

Summary

Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Hardworking and enthusiastic Job Title trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. Energetic Job Title with passion for food and commitment to providing customers with exceptional culinary experiences. Focuses on using fresh ingredients to create flavorful dishes appealing to different palates. Team player offers clear communication and problem-solving. Attentive Job Title with wide-ranging culinary experience in various settings. Produces quality meals while adhering to safety and sanitation guidelines. Possesses excellent organization and time management skills for smooth kitchen operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Cook

Burger King
03.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.

Cook Operator

Burger King
01.2008 - 03.2008
  • Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
  • Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
  • Managed inventory levels, optimizing ordering processes to minimize costs while maintaining sufficient stock.
  • Provided input on cost-saving measures without compromising food quality, resulting in better profit margins.
  • Streamlined kitchen operations by implementing standardized recipes and portion sizes for consistent quality control.
  • Reduced food waste through effective portion control and efficient meal planning.
  • Safely operated various kitchen equipment, maintaining them properly to prevent accidents or malfunctions during service hours.
  • Cleaned static product build-up outside of fryer during breaks in line-flow and when instructed.
  • Increased overall efficiency by multitasking during peak hours and effectively prioritizing tasks.
  • Contributed to a positive work environment by fostering open communication channels among team members regarding best practices and areas for improvement.

Inventory Manager

Alcoa
10.2005 - 11.2007
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Developed and implemented policies and procedures for inventory management.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
  • Built and nurtured positive working relationships with vendors and suppliers.
  • Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
  • Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Established re-order points and monitored supplier performance.
  • Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
  • Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
  • Implemented cost-saving measures by identifying areas of waste reduction in warehouse operations.
  • Optimized supply chain processes by collaborating with suppliers, distributors, and transportation providers for seamless inventory management.
  • Streamlined warehouse operations for increased efficiency through process improvements and staff training.

Head Dishwasher

Alcoa
06.2005 - 08.2007
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.

Baker

Alcoa
09.2006 - 10.2006
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Operated cash registers and processed payments accurately.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Trained and supervised new employees on bakery operations and procedures.
  • Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
  • Created appealing displays to showcase products in bakery.
  • Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
  • Minimized operational costs through careful usage of resources while maintaining product quality.
  • Managed daily operations of the bakery during manager''s absence, overseeing staff scheduling, order fulfillment, and overall performance.
  • Coordinated food deliveries to guarantee timely arrival of supplies.
  • Developed recipes for new products and improved existing recipes.
  • Supported business growth by participating in local community events as a representative of the bakery.
  • Exceeded sales targets through effective cross-selling of complementary products and upselling of premium items.
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared dough for variety of pastries, cakes and breads.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Packaged finished products for sale.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Decorated cakes, cupcakes and other pastries according to customer requests.

Food Preparation Worker

Alcoa
07.2005 - 09.2006
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Maintained a safe working environment by following food safety guidelines and proper equipment usage.
  • Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Organized and re-stocked various stations and self-service items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.

Education

Bachelor Of Applied Science - Veterinarian Assistant

Stratford College
Ontario Canada
07.2019

Diploma -

Moses Lake High School
Moses Lake, WA
06.2007

Skills

Multi tasking, doing various tasks at once, mother of 4 adhd boys Been a homemaker for 10years

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Frying
  • Knife Skills
  • Sanitation
  • Surface cleaning
  • Food presentation
  • Hospitality and service industry background
  • Contamination prevention
  • Kitchen equipment operation and maintenance
  • Food Waste Reduction
  • Performance Improvement
  • Food plating and presentation
  • Portion Control
  • Food Handler Certification
  • Effective planner
  • Food spoilage prevention
  • Menu Planning
  • OSHA

Timeline

Cook

Burger King
03.2024 - Current

Cook Operator

Burger King
01.2008 - 03.2008

Baker

Alcoa
09.2006 - 10.2006

Inventory Manager

Alcoa
10.2005 - 11.2007

Food Preparation Worker

Alcoa
07.2005 - 09.2006

Head Dishwasher

Alcoa
06.2005 - 08.2007

Bachelor Of Applied Science - Veterinarian Assistant

Stratford College

Diploma -

Moses Lake High School

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Courtney Cass