Courtney Cassel
Middleburg,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in supporting the growth and learning of individuals from diverse backgrounds, abilities, and ages.
Overview
17
17
years of professional experience
Work History
Cashier
PetSmart
05.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Inventory Stocker
PetSmart
01.2018 - 02.2020
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Front End Manager
Sam's Club
02.2016 - 11.2017
- Maintained strong customer relations and effective customer service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw cashier operations, bookkeeping and security.
- Coached employees through day-to-day work and complex problems.
Intelligence Analyst
US Army
04.2012 - 11.2015
- Created useful and timely intelligence products to support field operations.
- Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
- Briefed Colonel and Staff on emerging threats.
- Liaised with government officials to initiate clearance investigations, renew clearances, process incident reports, conduct clearance read-ons, and advise on various security procedures and regulations.
- Held position as primary Security Manager for more than 800 personnel and increased office efficiency and led to positive recognition from supervisory officials.
Office Assistant
Southwest Community College
08.2008 - 06.2009
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
Before and After School Assistant Leader
City Of Virginia Beach
09.2007 - 08.2008
- Cared for children from K-3 in nurturing and age-appropriate way.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Carhop
Sonic
06.2006 - 09.2007
- Assisted customers in choosing menu items by providing food complementing information.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
No Degree - Associates
Southwest Virginia Community College
Richlalnds, VANo Degree - Associates
FSCJ
Jacksonville, FLHigh School Diploma -
Castlewood High School
Castlewood, VA06.2015
Skills
- Verbal and Written Communication
- Stocking and Replenishing
- Problem-Solving Skills
- Data Evaluation
- Report Writing
- Quality Standards
- Research and Analysis
- Time Management
- Excel Spreadsheets
- Childcare Experience
- Behavior Management Techniques
- Leadership
Timeline
Cashier
PetSmart
05.2022 - Current
Inventory Stocker
PetSmart
01.2018 - 02.2020
Front End Manager
Sam's Club
02.2016 - 11.2017
Intelligence Analyst
US Army
04.2012 - 11.2015
Office Assistant
Southwest Community College
08.2008 - 06.2009
Before and After School Assistant Leader
City Of Virginia Beach
09.2007 - 08.2008
Carhop
Sonic
06.2006 - 09.2007
No Degree - Associates
Southwest Virginia Community College
No Degree - Associates
FSCJ
High School Diploma -
Castlewood High School
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