Versatile professional with extensive experience in customer service and hospitality. Known for strong client relations and inventory management, ready to leverage expertise to drive service excellence and operational efficiency.
Overview
8
8
years of professional experience
Work History
Lead Licensed Esthetician
Cosmic 8
Houston
01.2018 - Current
Administered facials, peels, and other skin treatments with precision and care.
Developed customized treatment plans utilizing advanced esthetic techniques.
Trained and mentored junior estheticians on best practices and product knowledge.
Managed inventory of skincare products, ensuring availability for client services.
Analyzed feedback from clients regarding their experience in order to identify areas for improvement in terms of service delivery or customer relations.
Bartender
Off The Record
Houston
03.2025 - 02.2026
Maintained composure during busy periods, ensuring exceptional customer service for guests.
Managed bar tabs and processed cash and credit card transactions accurately, enhancing customer satisfaction.
Multitasked efficiently in fast-paced environment, contributing to streamlined service.
Bartender/Waitress
Urban Smoke
Houston
04.2023 - 01.2026
Engaged with customers to deliver exceptional service, fostering a welcoming atmosphere that encouraged repeat visits.
Trained new bartenders on service techniques, menu items, and POS system, ensuring consistent service quality.
Built strong working relationships with team members through effective communication and collaboration.