Courtney Cederburg

• Connected vulnerable patient populations with essential community resources, financial assistance programs, and local health services, decreasing social determinants of health barriers.
• Maintained up to date patient records in compliance with Epic EHR and regulatory standards ensuring 100% audit readiness.
• Used strong assessment skills and communication skills to get patients to their optimal health outcomes.

• Developed and implemented communication strategies to enhance brand awareness across multiple platforms.
• Conducted market research to inform strategic communication initiatives and improve outreach effectiveness.
• Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
• Coordinated internal and external communications to ensure consistency in messaging across departments.

• Administered patient care and medication to ensure adherence to established protocols and guidelines.
• Monitored vital signs and documented changes in patient condition accurately in electronic health records.
• Collaborated with multidisciplinary teams to develop and implement personalized care plans.
• Educated patients and families on health management, treatment options, and post-discharge care instructions.
• Improved patient satisfaction through effective communication, empathy, and timely responses to needs.
• Facilitated training of new nursing staff on procedures and safety protocols to promote best practices.

• Monitored and documented patient vital signs to facilitate timely medical interventions.
• Administered medications and treatments to ensure patient safety and adherence to protocols.
• Collaborated with multidisciplinary teams to develop comprehensive care plans.
• Educated patients and families on health management and post-discharge instructions to promote recovery and prevent readmissions.

Assisted in Labor & Delivery, neuro/trauma ICU, and the ER, providing essential support to medical teams.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• administered medications orally, intravenously, and intramuscularly while monitoring patient responses to ensure safety and efficacy.
• provided direct patient care, stabilized patients, and assessed next steps to optimize treatment outcomes.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.