Courtney Chance
DAPHNE,AL
Summary
19 years of social service experience with the goal of giving back to my community. Most recently, I have been facilitating a state-wide program though AARP Foundation and NCOA, involving all 13 Area Agencies on Agencies on Alabama, in an effort to collaborate and promote access to basic federal and statewide governmental income-based programs. This included conducting quarterly grant reports, in an effort to continue monetary aid for Older Americans.
Previous knowledge and/or experience via assisting clients of navigating resources in our community, and also on a personal level, piloting a path for my own disabled son's success.
Overview
6
6
years of professional experience
Work History
Community Coordinator
SARPC-Area Agency on Aging
Mobile, AL
10.2021 - Current
- Developed and managed a comprehensive community outreach program.
- Provided guidance to staff members in all 67 counties in Alabama on how to effectively engage with the local community.
- Prepared budgets, timelines, and project plans for upcoming initiatives.
- Developed materials such as brochures and flyers to promote awareness of available resources and events.
- Engaged in diverse dialogues between different AAA's in order to foster collaboration among them.
- Attended National level conferences related to topics such as civic engagement and social justice.
- Provided support during special events hosted by Area Agency on Aging.
- Knowledge of Title III Older Americans ACT procedures in regards to Nutrition programs and AIMS software.
Case Manager
Baldwin County Commision-Council on Aging
Robertsdale, AL
04.2018 - 10.2021
- Aided with communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for clients.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
- Monitored client progress through regular follow-up contacts.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Education
Bachelor of Science - Criminal Justice/Sociology
The University of Alabama
Tuscaloosa, AL12-2005
Skills
- Telephone Etiquette
- Oral and writing communication
- Interpersonal Skills
- Professional Demeanor
- Client Needs Assessments
- Community Outreach
- Grant Writing
- Relationship Building
Timeline
Community Coordinator
SARPC-Area Agency on Aging
10.2021 - Current
Case Manager
Baldwin County Commision-Council on Aging
04.2018 - 10.2021
Bachelor of Science - Criminal Justice/Sociology
The University of Alabama
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