Courtney Cion

Clinton,NC

Summary

Dedicated, highly motivated and passionate small business owner with a strong background in customer service, hairstyling, and business operations. Over nine years of experience as a stay at home mom while managing a home based business, including running a military installation hair salon and now operation Cion family farms. Skilled in my beginner farm management, community outreach, and creating sustainable organic produce. seeking opportunities to grow a farm business while supporting military families and the local community. Possess strong knowledge of strategic planning, financial management, sales development, and customer service. Skills include leadership, problem-solving, and team-building. Past work showcases ability to overcome challenges, achieve business objectives, and drive growth.

Overview

years of professional experience

Work History

Owner and Farmer

Self Employed.

Clinton, NC

01.2024 - Current

Manage daily operations of a 12 acre farm focused on organic produce, farm fresh eggs, and sustainable agriculture practices.
Implement sustainable farming methods such as prescribed grazing, cover crops, and irrigation systems to improve land productivity and conservation
Organize community events and produce boxes for local families and the military communities near Ft. Liberty.
Oversee marketing efforts, including social media management and customer outreach.
Implemented quality assurance processes to ensure product excellence
Managed multiple projects simultaneously while ensuring deadlines were met within budget.
Maintained a thorough understanding of industry trends and best practices related to advertising.
Researched market trends and customer needs.

Owner and Hairstylist

home based salon

Traveling, NC

09.2015 - 01.2024

operated a home based hair salon providing hairstyling, retail sales, and client consultations.
Managed scheduling, customer service and inventory for salon products.
Built a loyal customer base among military families and spouses through excellent service and personalized care.
Developed strategic plans to increase profitability and efficiency.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Collaborated with other owners on joint ventures and shared resources.
Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Maintained cleanliness of work station by sanitizing tools and equipment between uses.

Customer Service Representative

Various call centers

, Florida

01.2013 - 01.2014

Deliverd high quality customer service and handled inquiries and complaints in fast paced environments
Developed skills in clerical work, data entry and customer relations.
Answered customer inquiries and provided accurate information regarding products and services.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

Some College (No Degree) - Cosmetology

Paul Mitchell The School Jacksonville

Jacksonville, FL

Skills

sustainable farming practices
customer service and client management
social media marketing and community engagement
retail sales and product management
event planning and organization
strong communication and interpersonal skills
Marketing tactics
Design coordination

Business Administration
Product branding
Business marketing
Workplace organization
Social media networking
Social network posting
Flexible and Adaptable

Affiliations

Military Family Focus: Deep understanding of the unique challanges faced by the military families, gained through personal experience. Established community support networks for military spouses and families through events and outreach.
Sustainability Advocate: Hands-on experience implementing sustainable farming techniques.
Home-Based Business Entreneur: Successfully operated a home-based hair salon, managing all aspects of the business including marketing, customer service, product sales, and scheduling
Community Engagement & Leadership: Organized and hosted networking events and gatherings at Cion Family Farms, promoting community connections and offering support for fellow military families.
Multifaced Professional: Licensed hairstylist in North Carolina & Florida with customer service, clerical and retail experience. Adaptable to various roles and responsibilities, showcasing a unique ability to pivot and succeed in different industries.
Legacy Builder: Committed to building a lasting, self sustaining family farm and business that benefits not only immediate family but also the broader local and military community.

Timeline