Courtney Clark
West Middlesex,PA
Summary
Articulate Ophthalmic Technician talented in handling both the medical and administrative end of facility work. Accomplished at assessing pupils, confrontation fields and anterior chamber depths. Well-organized and efficient with sound knowledge of medical terminology and various eye diseases.
Overview
10
10
years of professional experience
Work History
Office Clerk
Comprehensive Childern and Family Services
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Created and maintained detailed records of all office activities
Clepper Manor Inc, Assisted Living Facility
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information and care activities in electronic health record.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Flag Staff
01.2015 - 01.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Medical Assistant
Helping Hands Pediatrics
05.2018 - 02.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Improved clinical workflow with introduction of electronic health records system.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Medical Assistant
Sharon Reginal Cancer Care
08.2016 - 03.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Improved clinical workflow with introduction of electronic health records system.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Ophthalmologist Technician
Vitreo Retinal Consultants
03.2020 - 08.2023
- Contributed to accurate diagnoses with precise measurement of visual acuity, and intraocular pressure.
- Aided doctors in providing comprehensive eye care services with detailed documentation of medical histories, ocular examinations, and test results.
- Ensured proper equipment functionality through regular maintenance checks, calibration, and sterilization as needed.
- Reduced wait times by efficiently triaging patients based on the urgency of their medical needs.
- Assisted in surgical procedures, ensuring a safe and efficient environment for patients and staff.
- Supported overall clinic efficiency by managing inventory levels of supplies and medications required for daily operation.
- Increased patient education by creating informational materials on common eye conditions and preventative measures.
- Enhanced patient compliance with prescribed treatments through clear explanation of benefits, side effects, and proper usage techniques.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Cleaned or sterilized ophthalmic or surgical instruments.
Ophthalmologist Technician
Retina Care Group
08.2023 - Current
- Contributed to accurate diagnoses with precise measurement of visual acuity, and intraocular pressure.
- Aided doctors in providing comprehensive eye care services with detailed documentation of medical histories, ocular examinations, and test results.
- Ensured proper equipment functionality through regular maintenance checks, calibration, and sterilization as needed.
- Reduced wait times by efficiently triaging patients based on the urgency of their medical needs.
- Assisted in surgical procedures, ensuring a safe and efficient environment for patients and staff.
- Improved patient experience by providing thorough pre-appointment information and instructions.
- Contributed to the overall success of the practice by actively participating in team meetings, suggesting improvements, and sharing expertise.
- Enhanced patient care by performing diagnostic tests and assisting in ophthalmic procedures.
- Increased patient education by creating informational materials on common eye conditions and preventative measures.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Education
Associate's Degree in Arts of Psychology -
Butler County Community College
12.2012
No Degree - Phlebotomy
ETI Technical College
Niles, OH05.2017
Health Link Services
05.2010
West Middlesex Jr/Sr High
01.2009
Skills
- Maintaining records
- Verbal Communication
- Telephone reception
- Inventory Control
- Records Management
- Word Processing
- Document Scanning
- Workflow Optimization
- Scheduling
- Inbound Calls
- Scheduling appointments
- Office Supply Management
- Patient Charting
- Billing and coding
- Medical Terminology
- Clerical Support
- Filing and data archiving
- Appointment Scheduling
- Medical Records Management
Strengths
3, 80-90 wpm, Computer operations, related software and office equipment – MS Office (Word, Excel, PP, Outlook), scanners and printers., Excellent communication skills – verbal and written., Superb coordination and organizational abilities., Top listening skills., Maintained accurate records of files., Provided the required files on demand to different levels of managers.
References
- Misty Trosch, 724-813-0183
- Kim Schoedel, 724-981-2750
- Jim Reese, 724-347-3623
- Karen Connelly, 724-981-7888
Timeline
Ophthalmologist Technician
Retina Care Group
08.2023 - Current
Ophthalmologist Technician
Vitreo Retinal Consultants
03.2020 - 08.2023
Medical Assistant
Helping Hands Pediatrics
05.2018 - 02.2020
Medical Assistant
Sharon Reginal Cancer Care
08.2016 - 03.2018
CNA
Flag Staff
01.2015 - 01.2016
Office Clerk
Comprehensive Childern and Family Services
Clepper Manor Inc, Assisted Living Facility
Associate's Degree in Arts of Psychology -
Butler County Community College
No Degree - Phlebotomy
ETI Technical College
Health Link Services
West Middlesex Jr/Sr High
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