Courtney Clement

Coordinate and communicate with all departments to ensure that all aspects of production are running smoothly.

Investigate and resolve production issues.

Develop and implement strategies that improve productivity and efficiency.

Monitor inventory and maintain accurate records in excel.

Ensure the property remains clean and organized.

Monitor metrc packages and proper testing procedures.

Ensure all necessary product is transferred to the retail location.

Monitor facilities schedule.

Hire, review, and fire employees.

Handle large amounts of cash.

Manage budgets and resources effectively, ensuring optimal utilization of financial assets within the facility.

Oversaw all aspects of operations at the spa.

Supervised staff, schedule, hire, train, and complete payroll for all spa staff.

Answered phone, email, and app messages with all guests and travel agents.

Accurately booked, changed and cancelled appointments.

Streamlined appointment scheduling for increased efficiency and optimal time management.

Interacted directly with guests to efficiently resolve any issues.

Handled sensitive client information discreetly while adhering to privacy regulations and company policies.

Oversaw facility maintenance.

Provided knowledgeable product recommendations based on individual client needs.

Counted and balanced all receipts and cash deposits.