Courtney Coffey
Detroit,United States
Summary
Accomplished analyst and resolution specialist with proven expertise in post-closing operations, risk mitigation, and cross-functional collaboration. Skilled at streamlining processes, resolving complex title and compliance issues, and driving operational efficiency.
Overview
3
3
years of professional experience
Work History
Senior Recording Analyst
Amrock, LLC
12.2023 - Current
- Served as a subject-matter expert for recording requirements across multiple states and counties, ensuring complete adherence to jurisdictional rules.
- Identified workflow inefficiencies and collaborated with compliance, operations, and tech teams to streamline processes, accelerating recording turnaround times.
- Developed and maintained standardized documentation, reference guides, and training materials, improving team accuracy and onboarding speed.
Recording Analyst
Amrock LLC
08.2023 - Current
- Reviewed, validated, and processed high volumes of real-estate documents (deeds, mortgages, releases, assignments) for accurate and compliant recording.
- Conducted root-cause analysis to resolve document errors, missing information, or county rejections, improving first-pass success rates.
- Communicated with county clerks, title partners, and internal teams to gather required documents and ensure regulatory alignment.
Post-Closed Resolution Specialist
Rocket Close
08.2022 - Current
- Direct resolution of complex post-closing title, mortgage, and recording discrepancies, ensuring full compliance with federal, state, and county regulations while mitigating organizational risk.
- Execute in-depth legal document analyses to identify deficiencies, implement corrective measures, and streamline processes, reducing delays and enhancing operational efficiency.
- Lead cross-functional collaboration with underwriting, title operations, and county recording offices to secure timely documentation, resolve rejections, and drive seamless post-closing outcomes.
Education
Bachelor of Science - Criminal Justice, Social Work
Western Michigan University
Kalamazoo, MI04-2019
Skills
- Post-Closing Case Analysis
- Program Coordination
- Risk Identification & Remediation
- Workflow & Process Optimization
- Interdepartmental Coordination
- Compliance Auditing
- Mentorship & Team Development
- Data-Driven Decision Making
Timeline
Senior Recording Analyst
Amrock, LLC
12.2023 - Current
Recording Analyst
Amrock LLC
08.2023 - Current
Post-Closed Resolution Specialist
Rocket Close
08.2022 - Current
Bachelor of Science - Criminal Justice, Social Work
Western Michigan University