Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Courtney Cohen

Lakewood,CO

Summary

Graduate Teaching Professional with strong focus on team collaboration and achieving results. Prepared to provide instructional support, assist in curriculum development, and contribute to positive educational environment. Skilled in facilitating learning, managing classroom dynamics, and adapting to diverse student needs. Known for reliability, flexibility, and effective communication.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Graduate Teaching Assistant

Colorado State University
08.2024 - Current
  • Checked assignments, proctored tests and provided grades according to university standards.
  • Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
  • Enhanced student comprehension by incorporating visual aids and real-world examples into lectures.
  • Provided timely and constructive feedback on assignments, enabling students to refine their work and achieve higher grades.
  • Supported instructors in grading exams and papers, maintaining accurate records of student performance throughout the semester.

Barista

Dutch Bros Coffee
05.2023 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Salesmen

Apricot Lane Boutique Arvada
05.2021 - 05.2023
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.

Crew Member

Raising Cane's Chicken Fingers
09.2020 - 05.2021
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Salesmen

Lids
12.2019 - 03.2020
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Built relationships with customers and community to promote long term business growth.
  • Developed, maintained and utilized diverse client base.

Cook

Frontroom Pizza
05.2018 - 08.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.

Education

Master of Arts - History

Colorado State University
Fort Collins, CO
05-2026

Bachelor's Degree - Secondary Education with a Concentration in History

Colorado State University
Fort Collins, CO
05.2024

Skills

  • Assignment grading
  • Organization
  • Research and analysis
  • Feedback provision
  • Classroom management
  • Test proctoring
  • Cultural sensitivity
  • University standards

Certification

  • Alcohol Beverage Training

Timeline

Graduate Teaching Assistant

Colorado State University
08.2024 - Current

Barista

Dutch Bros Coffee
05.2023 - 08.2024

Salesmen

Apricot Lane Boutique Arvada
05.2021 - 05.2023

Crew Member

Raising Cane's Chicken Fingers
09.2020 - 05.2021

Salesmen

Lids
12.2019 - 03.2020

Cook

Frontroom Pizza
05.2018 - 08.2018

Master of Arts - History

Colorado State University

Bachelor's Degree - Secondary Education with a Concentration in History

Colorado State University

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Courtney Cohen