Summary
Overview
Work History
Education
Timeline
Skills
Generic

Courtney Coleman

Grundy,VA

Summary

Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and capability to work independently or as part of a team to meet high standards of cleanliness.

Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Self-driven housekeeping room attendant seeking to leverage several years of employment in the hospitality industry. Offering excellent team management and training skills. Knowledgeable with the safe usage of cleaning materials.

Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

2
2
years of professional experience

Work History

Housekeeper/Housekeeping and Laundry Attendant

Appalachian Inn
Grundy, Virginia
03.2025 - 07.2025

Organized supplies and equipment for efficient cleaning operations.

  • Replenished toiletries and linens to ensure guest comfort.
  • Reported maintenance issues promptly to support facility upkeep.
  • Followed safety protocols while handling cleaning chemicals and tools.
  • Cleaned bathrooms, including toilets, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Used cleaning chemicals following proper guidelines.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Completed all laundry services including washing, drying, and folding linens.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Reported damage or theft of hotel property to management.
  • Operated laundry equipment for washing, drying, and folding linens.
  • Changed bed sheets daily according to hotel standards and procedures.
  • Cleaned guest rooms thoroughly to maintain a welcoming environment.
  • Followed established safety guidelines while operating equipment such as vacuum cleaners.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Breakfast Attendant/Housekeeper/Laundry Attendant

Comfort Inn and Suites
Grundy, Virginia
08.2023 - 06.2025
  • Prepared and organized breakfast items for guest service each morning.
  • Maintained cleanliness and sanitation of dining area and food preparation spaces.
  • Set up and replenished food stations throughout breakfast service hours.
  • Monitored inventory levels and reported supplies needing restocking to management.
  • Implemented safety standards in food handling and storage procedures daily.
  • Replenished food items on the buffet line in a timely manner.
  • Maintained cleanliness of dining room area including tables, chairs, floors and windows.
  • Stocked beverages, coffee pots and other supplies in the dining area as needed.
  • Prepared daily breakfast bar with abundant self-serve and cooked meal items.
  • Set out and arranged cold foods such as cereal, muffins, and sweet rolls for self-service area.
  • Assisted with preparation of food items such as eggs, gravy, sausage, potatoes and biscuits
  • Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management.
  • Checked expiration dates on all perishable food items prior to stocking buffet line.
  • Monitored temperatures of hot foods throughout shift to ensure freshness.
  • Demonstrated knowledge of menu items by answering questions regarding ingredients and preparations methods.
  • Ensured all condiments and utensils were adequately stocked.
  • Set up buffet area according to restaurant standards.
  • Bussed tables efficiently throughout shift ensuring that dishes were washed and properly sanitized before reuse.
  • Monitored dining spaces to quickly clear and clean tables between guests.
  • Managed inventory and placed orders for supplies to avoid shortages.
  • Recorded and reported any food wastage to minimize losses.
  • Monitored food stock and replenished items as necessary to meet guest demand.
  • Maintained cleanliness and organization of breakfast area, kitchen surfaces, and serving dishes.
  • Managed time efficiently to prepare and clear breakfast area within scheduled hours.
  • Prepared and served daily breakfast buffet for hotel guests, ensuring a variety of options were available.
  • Communicated effectively with hotel management and staff to resolve any issues promptly.
  • Ensured coffee pots, hot water and juice machine functioning properly and clean.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Made friendly conversation with customers to provide enjoyable breakfast experience.
  • Maintained cleanliness in guest rooms and common areas daily.
  • Replenished supplies and linens to ensure guest comfort.
  • Collaborated with team members to optimize cleaning schedules.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Changed bed linens and towels, tidied up rooms for guests staying more than one night.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces. For guests staying more than one night too.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Swept and damp-mopped private stairways and hallways.
  • Reported damage or theft of hotel property to management.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Operated laundry equipment to wash, dry, and fold linens efficiently.
  • Collaborated with housekeeping staff to ensure timely linen availability.
  • Responded promptly to urgent laundry requests from hotel departments.
  • Assisted with additional housekeeping tasks during staffing shortages.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Removed lint from dryer screens after each load.
  • Provided excellent customer service at all times.

Commercial cleaner/General Office Cleaner

Dust Busters cleaning services
Grundy, NV
02.2024 - 04.2025
  • Cleaned commercial spaces using industry-standard equipment and cleaning solutions.
  • Ensured compliance with safety and hygiene standards during all cleaning operations.
  • Organized cleaning supplies and equipment for efficient workflow and accessibility.
  • Conducted regular inspections to identify areas needing special attention or deep cleaning.
  • Maintained inventory of cleaning supplies, ensuring adequate stock levels at all times.
  • Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Replenished supply of hand soap, paper towels, and other consumables.
  • Cleaned and sanitized restrooms using appropriate cleaning products.
  • Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
  • Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed windows, walls, and ceilings to ensure a clean environment for customers.
  • Reported any damages or malfunctions observed while performing duties to supervisor.
  • Kept records of hours worked, supplies used, and tasks completed each day.
  • Maintained janitorial closets stocked with supplies for daily use.
  • Prepared rooms for events by setting up chairs and tables in an orderly fashion.
  • Assisted with minor repairs such as replacing light bulbs or unclogging toilets.
  • Checked all areas of the building for signs of pest infestation and took necessary action if any were found.
  • Dust furniture, walls, machines and equipment.
  • Vacuumed carpets and upholstery to remove dirt and debris.
  • Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Followed company uniform, performance and security policies with every job.
  • Maintained cleanliness of offices, including dusting, sweeping, and mopping floors.
  • Gathered and removed trash, placing in appropriate disposal area.
  • Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
  • Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Followed security rules when disarming alarm systems and leaving.

Education

Grundy High School
Grundy , VA

Timeline

Housekeeper/Housekeeping and Laundry Attendant

Appalachian Inn
03.2025 - 07.2025

Commercial cleaner/General Office Cleaner

Dust Busters cleaning services
02.2024 - 04.2025

Breakfast Attendant/Housekeeper/Laundry Attendant

Comfort Inn and Suites
08.2023 - 06.2025

Grundy High School

Skills

  • Cleaning procedures
  • Inventory management
  • Chemical handling
  • Deep cleaning
  • Customer service
  • Time management
  • Attention to detail
  • Communication skills
  • Problem solving
  • Multitasking efficiency
  • Facility maintenance
  • Vacuuming and sweeping
  • Commercial and residential cleaning
  • Mopping and sweeping
  • Bed making proficiency
  • Hardworking
  • Deep cleaning expertise
  • Able to lift up to 50 lbs
  • Safe cleaning with chemicals
  • Folding clean laundry
  • Teamwork
  • Ceiling fan cleaning
  • Sorting and washing laundry
  • Physically strong
  • Hospitality background
  • Housekeeping
  • Multitasking and organization
  • Kitchen cleaning
  • Detail-oriented
  • Ironing and folding
  • Kitchen sanitizing
  • Vacuuming
  • Interior and exterior cleaning
  • Sanitization techniques
Courtney Coleman