Courtney Daniels
Benbrook,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Registration Coordinator
Good Samaritan
04.2019 - Current
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Verified medications, symptoms and other important patient information for entry into patient management system.
- Used Epic to schedule and manage patient appointments.
- Updated computer system with latest information to keep records current and accurate.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Answered constant flow of customer calls with minimal wait times. (700 calls or more a day)
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Resolved patient billing issues in line with established guidelines.
Leasing Consultant
BH Management
02.2015 - 07.2019
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Responded to requests and scheduled appointments for property showings.
- Collected rent and tracked resident payments and information in computer system.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Registered clients on database to enable tracking history and maintain updated records.
Education
Associate of Arts - Business Administration And Management
Tarrant County College District
Fort Worth, TX2026
Skills
- Results-Oriented
- Calendar Management
- Data entry proficiency
- Insurance Verification
- Patient Registration
- Appointment Scheduling
- Team Management
- Epic Systems
Timeline
Registration Coordinator
Good Samaritan
04.2019 - Current
Leasing Consultant
BH Management
02.2015 - 07.2019
Associate of Arts - Business Administration And Management
Tarrant County College District
Similar Profiles
Veronica GalindezVeronica Galindez
Unit Clerk at Good SamaritanUnit Clerk at Good Samaritan
KAYLEENA ZIMMERMANKAYLEENA ZIMMERMAN
CERTIFIED NURSING ASSISTANT at Good SamaritanCERTIFIED NURSING ASSISTANT at Good Samaritan
Emilie WarnerEmilie Warner
Server at Good SamaritanServer at Good Samaritan