Courtney DaSilva
Shreveport,LA
Summary
Accomplished Military All Source Intelligence Analyst with a proven track record in intelligence gathering and threat assessment. Expert in information security and behavioral analysis, significantly enhancing national security understanding. Demonstrated leadership in training teams and improving operational efficiency. Skilled in critical thinking and data interpretation, with a notable tenure at the United States Air Force. Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.
Overview
8
8
years of professional experience
Work History
Military All Source Intelligence Analyst
United States Air Force
02.2021 - Current
- Verified visitor security clearances and eligibility for access into SCIFs.
- Created useful and timely intelligence products to support field operations.
- Produced multi-source intelligence reports and products for different agency customers.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Coordinated with other intelligence agencies to share information and resources.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
- Conducted threat assessment and analysis of foreign adversaries in support of military operations.
Barista
Supreme Coffee and Donuts
08.2019 - 02.2021
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Crew Member
Wendys Fast Food
03.2017 - 08.2019
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
Lifeguard
Westfield Child Center
04.2016 - 10.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Education
Bachelor of Science - Neuroscience
Arizona State University
Tempe AZ 06.2026
High School Diploma -
Brockton High School
Brockton, MA06.2020
Skills
- Machine Learning
- Behavioral analysis
- Information Security
- Data Interpretation
- Intelligence Gathering
- Research proficiency
- Security clearance procedures
- Threat Assessment
- Risk Analysis
- National security understanding
- Intelligence Analysis
- Maintaining records
- Strong critical thinking capabilities
- Managing records
Timeline
Military All Source Intelligence Analyst
United States Air Force
02.2021 - Current
Barista
Supreme Coffee and Donuts
08.2019 - 02.2021
Crew Member
Wendys Fast Food
03.2017 - 08.2019
Lifeguard
Westfield Child Center
04.2016 - 10.2018
Bachelor of Science - Neuroscience
Arizona State University
High School Diploma -
Brockton High School
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