Courtney Dela Cruz
Chino Valley,AZ
Summary
With a proven track record at Alta Vista, I excel in healthcare coordination and fostering patient independence, enhancing quality of life. My expertise spans from grooming assistance to extensive tolieting and transfers, underpinned by a compassionate approach to caregiving. Achievements include significantly improving patient satisfaction and safety, demonstrating both hard and soft skills in challenging environments.
Overview
2
2
years of professional experience
Work History
Certified Caregiver
Willow Wind Assisted Living
12.2024 - Current
- Improved patient comfort by providing compassionate and attentive care.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Established trust and rapport with patients through empathetic listening and respectful communication practices.
- Participated in ongoing training opportunities to stay current on best practices within caregiving profession.
- Provided end-of-life care with dignity and compassion while maintaining open communication channels with family members throughout the process.
Assistant Caregiver
Alta Vista
06.2024 - Current
- Offered companionship to patients by actively listening to their stories and participating in shared interests or hobbies.
- Successfully managed time and priorities to ensure all patients received appropriate care and attention throughout each shift.
- Assisted in maintaining a safe and clean environment for patients, ensuring a comfortable and pleasant atmosphere.
- Educated family members on best practices for supporting loved ones at home, empowering them as vital partners in caregiving efforts.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured timely response to emergencies by closely monitoring patient conditions and taking appropriate action when necessary.
Caregiver
Kathleen Solomon
04.2024 - 06.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Floor Manager
Mcdonalds
04.2023 - 02.2024
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of a number of employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
High School Diploma -
Trinity Christian School
1212 Warrior Way05-2024
Skills
- Housekeeping tasks
- Grooming assistance
- Nutrition monitoring
- Healthcare coordination
- Toileting assistance
- Personal hygiene support
- Physical assistance
- Patient assistance
- Mobility aid
- First aid and safety
- End of life care
- Client documentation
- Daily living activities assistance
Timeline
Certified Caregiver
Willow Wind Assisted Living
12.2024 - Current
Assistant Caregiver
Alta Vista
06.2024 - Current
Caregiver
Kathleen Solomon
04.2024 - 06.2024
Floor Manager
Mcdonalds
04.2023 - 02.2024
High School Diploma -
Trinity Christian School
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