Courtney Dennewitz
Director
Zionsville,IN
Summary
Dedicated life science logistics and storage professional with a history of exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Director of Fertility Group Operations
Cryopoint, LLC
04.2019 - 11.2023
- Worked closely with organizational executive leadership to guide operational strategy.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Mitigated business risks by working closely with staff members and assessing performance.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
Fertility Preservation Network & Marketing Manager
ReproTech, Ltd.
01.2009 - 04.2019
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Used data analytics to track lead generation campaigns and improve quality.
- Worked with graphic designers and writers to establish theme and tone for content.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
- Created and managed social media campaigns to increase brand engagement.
- Coordinated with design and media teams to develop high-quality creative assets.
- Wrote and distributed press releases to increase brand visibility.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Director of 21st CCLC Programming
YMCA Of The Sierra
06.2006 - 01.2009
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored expenditures to mitigate risk of overages.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Bachelor of Science - Health Ecology (Human Life Sciences)
University Nevada Reno
Reno, NVSkills
- Project Management
- Project Coordination
- Business Planning
- Contract Negotiation
- Staff Development
- Staff Management
- Logistics Management
- Legal and Regulatory Compliance
Attended/Exhibited Industry Meetings & Conferences
American Society for Reproductive Medicine Scientific Congress years: 2012-2023
Southwest Embryology Summit years: 2014-2018 & 2020-2023
Annual Meeting of the New England Fertility Society years: 2021-2023
Midwest Reproductive Symposium Annual Meeting years: 2022-2023
UC San Diego IVF & Embryology Transfer Conference years: 2013-2019
Association of Oncology Social Work Annual Conference years: 2015-2019
Conference of The Oncofertility Consortium years: 2014-2018
Oncology Nurse Navigator Summit years: 2010-2012 & 2014-2018
American Associated of Bioanalysts meeting years: 2010-2014 & 2017
Pacific Coast Reproductive Society Annual Meeting years: 2010-2016
American Association of Tissue Banks annual meeting years: 2009-2013, 2015 & 2016
Florida Society of Reproductive Endocrinology & Infertility Annual Meeting years: 2014-2015
Timeline
Director of Fertility Group Operations
Cryopoint, LLC
04.2019 - 11.2023
Fertility Preservation Network & Marketing Manager
ReproTech, Ltd.
01.2009 - 04.2019
Director of 21st CCLC Programming
YMCA Of The Sierra
06.2006 - 01.2009
Bachelor of Science - Health Ecology (Human Life Sciences)
University Nevada Reno
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