Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Denney

Osceola

Summary

Clinic Manager with high level of professionalism, motivation and commitment to patient satisfaction. Over 20 years of experience facilitating staff teams and working alongside medical personnel. Strong skills in budgeting and recordkeeping. Exceptional skill in management and creates productive workflows and inspires quality patient care. Emphasizes building relationships and strong recruitment methods.

Overview

21
21
years of professional experience

Work History

BSN Clinic Manager -MercyOne Grand & MercyOne Adel

MercyOne Central Iowa Clinics
02.2022 - Current
  • Hired, trained and supervised employees to maintain team of high performers.
  • Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Created and implemented policies to improve operational efficiency and patient care quality.
  • Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
  • Developed and implemented team building activities to foster collaboration and improve employee morale.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
  • Budgeted for resources to control expenditure and maximize profits.
  • Developed marketing strategies to increase visibility and patient base.
  • Attended regular meetings with administrators to discuss clinic operations.
  • Provided direct care to patients.
  • Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Removed trash and straightened counters to keep clinic areas clean and neat.
  • Educated patients, families and caregivers about conditions and treatments.
  • Built meaningful relationships with patients and families for optimal care.
  • Observed and assessed patients to identify concerning symptoms.
  • Improved patient well-being by offering advice on preventive health measures.
  • Administered medications and topic treatments to address patient symptoms.
  • Delegated patient care responsibilities to nursing assistants and student nurses.
  • Verified work of subordinates against quality guidelines.
  • Partnered with support technicians, nursing staff and social workers to coordinate services.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Educated family members and caregivers on patient care instructions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Managing two clinic and multiple staff members.
  • Restructuring MercyOne Adel Family Medicine clinic; off boarding physicians, PA and all staff. Hiring a new provider, PA and recruiting all new staff for the success of the clinic.
  • Running the day to day operations of the clinic by working in the laboratory, rooming for two providers and maintaining all managerial duties while only having very minimal assistance.
  • Working with patient complaints and getting them connected to the Patient Advocate to help resolve problems.
  • Working with staff and providers to help increase patient satisfaction scores, to make patient experiences positive.

RN Clinic Lead

MercyOne Grand Avenue Family Medicine
03.2021 - 02.2022
  • Educated patients, families and caregivers about conditions and treatments.
  • Built meaningful relationships with patients and families for optimal care.
  • Observed and assessed patients to identify concerning symptoms.
  • Improved patient well-being by offering advice on preventive health measures.
  • Administered medications and topic treatments to address patient symptoms.
  • Delegated patient care responsibilities to nursing assistants and student nurses.
  • Verified work of subordinates against quality guidelines.
  • Partnered with support technicians, nursing staff and social workers to coordinate services.
  • Helped manager staff unit and achieve coverage goals.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Educated family members and caregivers on patient care instructions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Recorded details regarding therapies to keep patient charts updated.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinic manager with current information.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Monitored patient reactions after administering medications.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Left position to advance career into management with MercyOne.

Registered Nurse Population Health Coach

Mercy Population Health Services Organization/CIN
07.2019 - 03.2021
  • Discussed such topics as proper nutrition and lifestyle changes to help patients live healthier lives.
  • Created individualized care plans for each patient based upon health needs.
  • Explained ways to holistically alleviate depression and anxiety, which included meditation and yoga.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical providers with current information.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Recorded details regarding therapies to keep patient charts updated.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Left position during COVID as we were not allowed back into clinics to work with patients. Offered better opportunity to increase my career advancement.

Registered Nurse Float Pool

Mercy Medical Center Des Moines
05.2015 - 12.2018
  • Administered and maintained comfort, treatment, medication, intravenous infusion and health care to support patient needs.
  • Evaluated patient during admission, hospital stay and through discharge.
  • Promoted patient and family teaching to enhance patient understanding of needs and potentially accelerate recovery.
  • Collaborated with other departments and medical staff to support provision of highest standard for total patient care.
  • Submitted accurate documentation, reporting and in-depth nursing observation to support continuity of total patient care.
  • Conducted rounds with medical staff to promote improved understanding between patients, nursing staff and medical staff to support continued quality of communication and care.
  • Relieved external units such as outpatient IV therapy, pre- and post-operatives, PACU and recovery, dialysis, labor, delivery, recovery and postpartum with skilled nursing services.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Left position after having back surgery, was not cleared to return to full capacity heavy lifting work.

Adjunct Clinic Professor - Skills Lab

Mercy College Of Health Sciences
05.2014 - 05.2015
  • Mentored and tutored individual students needing additional help in clinical lab setting.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Monitored student behavior in classes, laboratories and for unsafe concerns.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Taught courses under guidance of senior instructors.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Shared important information with students concerning upcoming assignments and tests.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Left position for full-time registered nurse flex team position at Mercy Hospital.

Registered Nurse Clinic Office Manager, Head Nurse

Dr. Carl Roleson
06.2011 - 05.2012
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Monitored nursing care, patient assessment processes, and treatment implementations.
  • Built rapport with patients and family members to deliver exceptional care.
  • Performed patient assessments and adjusted care plans accordingly.
  • Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
  • Maintained CLIA Laboratory, followed all rules and regulations.
  • Clinic was closed after Dr. Roleson passed away. Began taking Bachelor's of Nursing Program and simultaneously cared for quadriplegic father.

OR Registered Nurse/OP Clinic RN

Clarke County Hospital
09.2005 - 05.2012
  • Educated patients, families and caregivers about conditions and treatments.
  • Built meaningful relationships with patients and families for optimal care.
  • Observed and assessed patients to identify concerning symptoms.
  • Improved patient well-being by offering advice on preventive health measures.
  • Planned and implemented patient care to treat conditions or mitigate symptoms.
  • Administered medications and topic treatments to address patient symptoms.
  • Delegated patient care responsibilities to nursing assistants and student nurses.
  • Verified work of subordinates against quality guidelines.
  • Partnered with support technicians, nursing staff and social workers to coordinate services.
  • Helped charge nurse staff unit and achieve coverage goals.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Recorded details regarding therapies to keep patient charts updated.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Monitored patient reactions after administering medications and IV therapies.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Managed patients recovering from medical or surgical procedures.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Prepped operating rooms to comply with environmental asepsis standards.
  • Provided direct support to surgical team during procedures.
  • Advocated for and strived to protect health, safety, and rights of patient.
  • Collected, labeled and transported specimens and delivered to lab for testing.
  • Provided effective bedside care to patients before and after procedures to deliver comfort.
  • Collaborated with members of patients' healthcare team to deliver appropriate level of care.
  • Administered Chemotherapy for Dr. Shrek during outpatient clinics.
  • Administrated blood products..
  • Left position to care for father who became quadriplegic in an accident, and took a job with flexibility to allow me to continue to care for father.

Registered Nurse, Medical-Surgical Unit

Mercy Medical Hospital
12.2003 - 06.2005
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Monitored patient vital signs to perform thorough condition assessments.
  • Advocated for and strived to protect health, safety, and rights of patient.
  • Provided health education to patients and families regarding discharge instructions and plans of care.
  • Managed care from admission to discharge.
  • Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Managed caseload of nine patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Performed intravenous therapy procedures and monitored chest tubes.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Utilized Cerner to document data related to patient care such as medications, interventions and patient responses.
  • Monitored hemodynamic variances to identify signs of life-threatening complications.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Ordered and analyzed diagnostic tests to identify and assess patient conditions.
  • Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
  • Left position to have baby, and transferred to hospital close to home.

Education

Bachelor of Science - Bachelor of Nursing

Mercy College of Health Sciences
Des Moines
05.2015

Master of Arts - Registered Nurse

Mercy College of Health Sciences
Des Moines, Iowa
12.2003

Associate of Arts - Business

Southwestern Community College
Creston, IA
05.1994

High School Diploma -

Clarke Community High School
Osceola, IA
05.1992

Skills

  • HIPAA Guidelines
  • Patient Flow
  • Accounts Payable and Accounts Receivable
  • Emergency Readiness
  • Continuous Improvement Planning
  • Operational Requirements
  • Clinical Staff Management
  • Clinical Quality Program Standards
  • Vendor Relations
  • Orientation and Training
  • Best Practices and Standards
  • Seasoned in Medical Clinical Procedures
  • Team Meeting Management
  • Profit and Loss Statements

Timeline

BSN Clinic Manager -MercyOne Grand & MercyOne Adel

MercyOne Central Iowa Clinics
02.2022 - Current

RN Clinic Lead

MercyOne Grand Avenue Family Medicine
03.2021 - 02.2022

Registered Nurse Population Health Coach

Mercy Population Health Services Organization/CIN
07.2019 - 03.2021

Registered Nurse Float Pool

Mercy Medical Center Des Moines
05.2015 - 12.2018

Adjunct Clinic Professor - Skills Lab

Mercy College Of Health Sciences
05.2014 - 05.2015

Registered Nurse Clinic Office Manager, Head Nurse

Dr. Carl Roleson
06.2011 - 05.2012

OR Registered Nurse/OP Clinic RN

Clarke County Hospital
09.2005 - 05.2012

Registered Nurse, Medical-Surgical Unit

Mercy Medical Hospital
12.2003 - 06.2005

Bachelor of Science - Bachelor of Nursing

Mercy College of Health Sciences

Master of Arts - Registered Nurse

Mercy College of Health Sciences

Associate of Arts - Business

Southwestern Community College

High School Diploma -

Clarke Community High School

Similar Profiles

  • Caitlin Horner

    Caitlin HornerCaitlin Horner

    Registered Nurse at MercyOne North Iowa Medical CenterRegistered Nurse at MercyOne North Iowa Medical Center

    View Profile
  • Cannen Vold

    Cannen VoldCannen Vold

    Patient Safety Attendant at MercyOne North Iowa Medical CenterPatient Safety Attendant at MercyOne North Iowa Medical Center

    View Profile
  • Carrie Dorgeloh

    Carrie DorgelohCarrie Dorgeloh

    Registered Nurse at MercyOne North Iowa Medical CenterRegistered Nurse at MercyOne North Iowa Medical Center

    View Profile
Courtney Denney