Summary
Overview
Work History
Education
Skills
Certification
HHA Certificate, CPR & First Aid
Timeline
Generic

Courtney De Veaux

Rexford

Summary

Developed positive, compassionate, and dedicated individual with solid foundation in patient care practices and medical knowledge, along with knowledge of costumer service. Proficient in administering basic medical procedures and understanding patient needs, along with strong communication and organizational skills. Committed to making meaningful impact on patient health as well costumer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks - Tina Black
10.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Front End Cashier

Market 32 - Tina Black
07.2022 - 10.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Approached every question or concern with calm and level-headed approach.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Education

Niskayuna High School
Niskayuna, NY
06-2025

Skills

  • Customer service
  • Cash handling
  • Time management
  • Clear Verbal Communication
  • Leadership
  • Empathy
  • Cleanliness standards
  • Conflict resolution
  • Team collaboration
  • Product knowledge
  • Friendly and outgoing
  • Opening and closing duties

Certification

  • CPR & First Aid Certification.
  • Personal Care Aide Certification (PCA)
  • Home Health Aide Certification (HHA)
  • Certified Barista

HHA Certificate, CPR & First Aid

Through BOCES, a program dedicated to teaching high school student skills in the workforce, I received both my HHA and PCA certifications, along with my CPR/First Aid certification. This academic year, I am currently enrolled in BOCES, and will graduate high school as a Certified Nursing Aide (CNA).

Timeline

Barista

Starbucks - Tina Black
10.2023 - Current

Front End Cashier

Market 32 - Tina Black
07.2022 - 10.2023

Niskayuna High School

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Courtney De Veaux