Courtney Diaz
Jacksonville,FL
Summary
Enthusiastic professional with extensive background in communications, education, marketing, publications, office management, public speaking, and music performance. Eager to contribute to the organization's success through hard work, creativity and excellent organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Marketing, Publications and Recruitment Specialist
University of North Florida School of Music
08.2021 - Current
- Collaborated with area coordinators and department chair to produce a yearly calendar of events and recruitment mailers that are distributed to patrons in the community and UNF students
- Successfully coordinated four annual auditions for the UNF School of Music, scheduling dates and times for auditionees and maintaining communication with parents and faculty regarding appointment changes and audition requirements
- Created and edited web pages in Cascade CMS and tested and repaired web pages for WCAG and ADA compliance
- Promoted the UNF School of Music on its official social media channels including Twitter, Instagram, FB, and YouTube
- Designed ads for placement in local arts magazines and posters for distribution on campus and online
- Published a monthly newsletter that highlights upcoming events and the achievements of faculty and students in our department
- Collaborated with UNF marketing team on branding and marketing strategies.
Office Manager
University of North Florida School of Music
07.2019 - 08.2021
- Processed and submitted contracts for over 30 part-time faculty, graduate students, OPS employees, and FWS student employees
- Provided personalized communication to faculty, students, and guests regarding room reservations, class schedules, human resource queries, concert schedules, and general University of North Florida policies
- Managed and digitized all departmental and student records (recital forms, jury forms, faculty evaluations, contracts and employment documents)
- Successfully managed instructional logistics for over 30 part-time faculty members each semester
- Managed office supplies and processed Physical Facilities requests for the department
- Efficiently processed student locker and key requests over the course of the year
- Collaborated with UNF Fine Arts Center to schedule all faculty and student events held in the Recital Hall and other rehearsal spaces using EMS Room Booking software.
Lecturer and Student Advisor
St. John's College, Jr. College
01.2014 - 06.2016
- Taught English Composition and Caribbean Advanced Proficiency Examination (CAPE) History to a diverse student population by employing various learning styles and strategies
- Designed and taught two sections of International Politics
- Course included introduction to politics, theory and criticisms, the international economy, media and conflict, rule of law, conflict and confrontation and the formation and implementation of international policies
- Advised undergraduate students in the Social Science Department in effective next steps for education and career preparedness
- Remained accessible as a resource for students during ample office hours, encouraging questions and providing academic advice and tutoring.
Violin Instructor and Orchestra Assistant
National Youth Orchestra of Choir of Belize (NYOCB)
09.2013 - 06.2016
- Taught violin and viola to students on the Southside of Belize City and on the island of Caye Caulker, coordinated by the NYOCB
- Assisted in organizing concerts, participated in media interviews, masterclasses and visits of groups such as the YOA Orchestra of the Americas (2013), MUSAid (2014, 2015), the St
- Augustine Chamber Orchestra and the Trinidad and Tobago Youth Philharmonic (2015), and the Austrian Duo Mozartino (2016)
- Second violin section leader, and assistant conductor for NYOCB rehearsals.
Politics, Media and Finance Coordinator
British High Commission
12.2014 - 10.2015
- Analyzed and interpreted political and economic activity in Belize to provide accurate political reporting, to help strengthen the UK/Belize bilateral relationship and to enhance British interest in Belize
- Identified projects that would further the Commission's strategic objectives and provided progress updates and evaluations to the Home Office, London
- Provided assistance to the Press and Public Affairs Officer by managing the Commission's official website and social media accounts
- Assisted in the development of the Commission's communications strategy
- Prepared Commission's monthly payroll, income tax, medical and utility payments.
Education
Bachelor of Music, Music Performance -
University of North Florida
Jacksonville, FL04.2019
Master of Science, Democracy and Democratization -
University College London
11.2011
Bachelor of Arts, English -
Xavier University
Cincinnati, OH05.2007
Associate of Arts, Literature, History, Art -
St. John's College, Jr. College
06.2005
Skills
- Public speaking
- Clear oral/written communication
- Excellent multi-tasking ability
- Organizational skills
- Illustration and design
- Excellent interpersonal skills
- Leadership
- Microsoft Word, Publisher, Powerpoint and Excel
- Canva Design
- Adobe Premier Rush
Accomplishments
- Florida Fellow 2023
- Recipient, UNF Presidential Excellence Award, Fall 2021
- Secretary, UNF African American Faculty and Staff Association (AAFSA) (2019- present)
- Board Member, Pallotti School of Music (2020-present)
- Global Leader Fellow, Orchestra of the Americas (2013-2014)
- Belize representative to N'Kabom!, Commonwealth Youth Leadership Conference, Kigali, Rwanda (September 2010)
- Commonwealth Scholar (2009-2010)
- Intern, Belize High Commission, London UK (2009-2010)
- Finalist, Thomas R. Pickering Graduate Foreign Affairs Fellowship (2008)
- Member, Alpha Sigma Nu, Jesuit Honor Society (inducted 2007)
- Winner, Belize Open Scholarship (2005)
Languages
Spanish
Limited Working
Timeline
Marketing, Publications and Recruitment Specialist
University of North Florida School of Music
08.2021 - Current
Office Manager
University of North Florida School of Music
07.2019 - 08.2021
Politics, Media and Finance Coordinator
British High Commission
12.2014 - 10.2015
Lecturer and Student Advisor
St. John's College, Jr. College
01.2014 - 06.2016
Violin Instructor and Orchestra Assistant
National Youth Orchestra of Choir of Belize (NYOCB)
09.2013 - 06.2016
Bachelor of Music, Music Performance -
University of North Florida
Master of Science, Democracy and Democratization -
University College London
Bachelor of Arts, English -
Xavier University
Associate of Arts, Literature, History, Art -
St. John's College, Jr. College
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