Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Courtney D. Mott

19041 Croft Mill Crossing Loxahatchee

Summary

Experienced professional seeking a career in the medical industry. Skilled in educating and assisting patients. Instinctive, passionate, strategic, self-motivated, action-oriented, and outgoing. Expertise in communication, sales goal execution, and target achievement. Brings an authentic personality and effective sales tactics that motivate and inspire. Organized and dependable with a positive attitude. Excels at managing multiple priorities. Willing to take on additional responsibilities to help the team achieve its goals.

Overview

13
13
years of professional experience

Work History

Medical Assistant

Dermatology Boutique
01.2023 - 06.2024
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Assisted in Mohs procedures, excisions and biopsies
  • Assisted with all Cosmetic procedures (botox,filler,lasers)

Medical Assistant

Elias Dermatology
06.2019 - 02.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Assisted in Mohs, excisions
  • Assisted in all cosmetic procedures (botox,fillers,lasers,etc.)

Medical Assistant

Z ROC DERMATOLOGY
04.2019 - 06.2019
  • WELCOMING AND GREETING PATIENTS TO EXAM/SURGERY ROOMS
  • ASSURING THAT PATIENTS WERE SEEN IN A TIMELY MANNER
  • UPDATING PATIENTS MEDICAL HISTORY AND PRESCRIPTIONS
  • CHECKING PATIENTS INSURANCE TO SEE IF THEY HAVE A DEDUCTIBLE OR COINSURANCE THAT APPLYS TO ANY PROCEDURE OR VISIT
  • ACTED AS A SCRIBE TO THE DOCTORS
  • ASSISTING DOCTORS WITH BIOPSIES OF THE SKIN
  • ASSISTING DOCTORS WITH EXCISIONS OF SKIN CANCER AND EPITHELIAL CYSTS
  • REMOVING
  • ASSISTING DOCTORS WITH BOTOX AND DISPORT
  • ASSISTING DOCTORS WITH FILLERS
  • ASSISTING DOCTORS WITH PERFORMING LASER TREATMENTS
  • ADMINISTERING LIDOCAINE ON PATIENTS BEFORE PROCEDURES
  • ADMINISTERING INTRADERMAL, SUBCUTANEOUS AND INTRAMUSCULAR INJECTIONS
  • DRAWING BLOOD FROM PATIENTS BEFORE MICRO NEEDLING PROCEDURES
  • APPLYING NUMBING AGENT ON PATIENTS BEFORE PROCEDURES
  • PREPARED PATIENTS FOR TREATMENTS BY INFORMING THEM OF WHAT EXACTLY WOULD BE HAPPENING
  • DISCUSSED WITH PATIENTS WHAT THEY NEEDED TO DO AT HOME FOR POST CARE AND WHAT MEDICATIONS THEY NEEDED TO TAKE TO TREAT A SPECIFIC PROBLEM
  • TAKING BEFORE AND AFTER PHOTOS OF PATIENTS BEFORE ANY COSMETIC OR MEDICAL PROCEDURE
  • SELLING OFFICE PRODUCTS
  • PROVIDED PATIENTS WITH DEDUCTIBLE PRICING
  • DRAWING UP LIDOCAINE NEEDLES
  • SENDING IN PATIENTS PRESCRIPTIONS TO PHARMACY
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Dermatology By The Sea
04.2018 - 03.2019
  • Welcoming and greeting patients to exam/surgery rooms
  • Taking patients blood pressure
  • Assisting Doctors in Mohs surgery
  • Assisting Doctors with excisions of skin cancer and epithelial cysts
  • Assisting Doctors with taking biopsies of the skin
  • Removing fibroepitheliomas from the skin
  • Calling patients after surgery procedure to see how they are feeling
  • Calling patients to give results
  • Scheduling Mohs surgery and regular skin checks

Front Office

First Choice Wellness
03.2018 - 06.2018
  • Office administrative work
  • Putting patient information in computer
  • Checking patients in and out of office
  • Welcoming approach

Server

Wing House of Orlando
07.2016 - 05.2018
  • Greeting customers with a positive attitude
  • Welcoming guest upon arrival
  • Taking orders and suggesting and up selling new items
  • Responsible for helping opening and closing the facility, catering to, and satisfying customers, and making sure sales always correspond to profit
  • I was responsible for resolving customer issues on the spot in a civil manner
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Externship

Kidsville Pediatrics
01.2018 - 03.2018
  • Working in a fast paced environment
  • Welcoming patients
  • Triaged patients
  • Measured vital signs, and charted patient data on an EMR system
  • Performed clinical skills such as collecting urine samples, rapid flu and strep tests, nebulizer treatments, spirometry and administered immunizations

Gymnastics Coach

Orlando Metro Gymnastics
01.2016 - 10.2016
  • Helping children reach their goals and gymnastics skills
  • Performing gymnastics moves in a safe matter, so children do not get hurt
  • Develop on instructional program for the gymnastics students
  • Observe and spot athletes as they perform on the various apparatus

Server

Hooters on International Drive
06.2015 - 12.2015
  • Greeting customers with a positive attitude
  • Welcoming guest upon arrival
  • Taking orders and suggesting and up selling new items

The Myers Group
05.2014 - 12.2014
  • Provide reliable survey administration
  • Answer phones immediately
  • Improvement consultation
  • Member/patient engagement and outreach
  • Provide insightful analysis
  • Focus was to help clients over the phone to improve the quality of care
  • Strong experience in a fast-paced call center handling dispatching, scheduling, and liaison work
  • Expert in handling call escalations and diffusing customer complaints
  • Ability to multi-task in answering calls, scheduling appointments
  • Held to metrics (AHT of 1.5 minutes)
  • Handled 200+ phone calls daily

Sales Representative

Guess Co.
04.2011 - 12.2011
  • Greeting customers upon arrival with a smile and positive attitude
  • Upselling items
  • Promote the courteous treatment of customers and resolving guest service issues
  • Ability to work in a fast paced environment adhering to strict deadlines
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise

Education

High School -

North Gwinnett High School
Atlanta, GA

Georgia Gwinnett College -

Georgia Gwinnett College
Atlanta, GA

Associate of Science - Nursing

Florida Atlantic University
Davie, FL

Florida Technical College - Medial Assisting

Florida Technical College
Orlando, FL
12.2017

Skills

  • HIPAA Compliance Training
  • CPR Certification Holder
  • Emergency Choke Response
  • Software Competency
  • Microsoft Word
  • PowerPoint
  • Excel
  • Spreadsheets
  • Microsoft Access
  • Phlebotomy Certified
  • Administering Intradermal Injections
  • Administering Subcutaneous Injections
  • Administering Intramuscular Injections
  • Medical Office Administration Procedures
  • Anatomy and Physiology
  • Marketing
  • Customer service
  • Hospitality experience
  • Call center representative
  • Multi-tasking
  • Professional communications
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible

Hobbies and Interests

  • Competitive cheerleading
  • Football cheerleading
  • Gymnastics coaching
  • Being outdoors
  • Focusing on my physical and mental health
  • Volunteering
  • Helping others in need

Languages

English

Timeline

Medical Assistant

Dermatology Boutique
01.2023 - 06.2024

Medical Assistant

Elias Dermatology
06.2019 - 02.2021

Medical Assistant

Z ROC DERMATOLOGY
04.2019 - 06.2019

Dermatology By The Sea
04.2018 - 03.2019

Front Office

First Choice Wellness
03.2018 - 06.2018

Externship

Kidsville Pediatrics
01.2018 - 03.2018

Server

Wing House of Orlando
07.2016 - 05.2018

Gymnastics Coach

Orlando Metro Gymnastics
01.2016 - 10.2016

Server

Hooters on International Drive
06.2015 - 12.2015

The Myers Group
05.2014 - 12.2014

Sales Representative

Guess Co.
04.2011 - 12.2011

Georgia Gwinnett College -

Georgia Gwinnett College

Florida Technical College - Medial Assisting

Florida Technical College

High School -

North Gwinnett High School

Associate of Science - Nursing

Florida Atlantic University

Similar Profiles

CREATE PROFILE
Courtney D. Mott