Courtney Dominguez
Las Cruces,NM
Summary
Dynamic and highly motivated professional dedicated to leveraging a diverse skill set to enhance business performance. Demonstrates a strong ability to thrive in both individual and team environments, utilizing a robust work ethic to adapt swiftly to varying processes and drive organizational objectives. Known for resourcefulness and a results-oriented approach, with a fervent passion for fostering growth and efficiency that aligns with company goals while elevating service value. Committed to delivering impactful contributions that support overall success and innovation within the workplace.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Management Specialist
Blue Cross Blue Shield NM
Las Cruces, NM
04.2025 - Current
- Created reports on the utilization of resources for management review.
- Assisted with the development of new policies and procedures related to healthcare operations.
- Identified errors in patient records and updated information accordingly.
- Conducted research into best practices for medical office management processes.
- Collaborated with physicians, nurses, and other health care professionals to coordinate care delivery.
- Evaluated patient charts for accuracy, completeness, and appropriateness of documentation.
- Served as primary contact between patients, families, providers, insurers, and other stakeholders concerning medical matters.
- Ensured HIPAA compliance by implementing proper security measures within the facility.
- Utilized electronic health records software to update patient information as needed.
- Reviewed records for completeness, accuracy and compliance with regulations.
- Managed release of information requests in accordance with applicable laws and regulations.
- Utilized software programs to accurately document patient information into electronic databases.
- Scheduled medical appointments for patients.
- Processed patient admission and discharge documents.
RN Staff Nurse Part-Time
Southern NM Rehabilitation Hospital
Las Cruces, NM
01.2023 - Current
- Demonstrated strong patient assessment skills to accurately diagnose and treat medical conditions.
- Administered medications, monitored vitals, documented changes in condition, and reported any concerns to physicians or other healthcare providers as needed.
- Maintained accurate records of patient progress and treatments using Electronic Health Records systems.
- Monitor PCT and assure they are completing hourly rounding.
- Notify therapist and MD of any complaints or adverse effect of any medication or treatments.
- Training and orienting the new hires nurses.
- Contributed positively towards creating a positive work environment by fostering teamwork among colleagues.
- Managed time effectively by prioritizing tasks according to urgency in order to meet tight deadlines.
RN Staff Nurse
Mesilla Valley Hospital
Las Cruces, NM
04.2022 - 04.2023
- Complete RN assessment for all new admission.
- Call admitting MD for orders on new admissions.
- Complete the AM or PM med pass for all scheduled and PRN medications.
- Observe all patients for any signs and symptoms of depression or psychosis and medicate as ordered.
- Attend morning meeting with MD and therapist to discuss patients' improvements and declines.
- Document all medication and treatments given on the Mars and write a nurse note for every patient assigned to.
- Monitor techs and assure they are completing 15-minute checks and group activities.
- Notify therapist and MD of any complaints or adverse effect of any medication or treatments.
Staff RN Medical/Surgical Temp/Contract
Accountable Healthcare Staffing
Las Cruces, NM
01.2022 - 04.2022
- Assume care of assigned patient for the shift.
- Assisting CNAs with help with all care of resident to ensure their health and safety.
- Completing head-to-toe assessments on any new admissions.
- Medicating residents with scheduled and PRN medications as needed.
- To observe and document any behaviors of the resident and inform MD if needed.
- Report any needs and concerns to MD and obtain phone orders as needed.
Infection control/Staff Development
Las Cruces Post Acute Cascadia
Las Cruces, NM
10.2021 - 12.2021
- Train all staff and complete several audits such as handwashing, Foley care and wound care for QAPI.
- Perform Covid-19 testing for all residents and staff.
- Ensure all contact precautions are performed correctly.
- Track and inform state of all Covid-19 infections in the building.
- Monitor vaccination on residents.
- Give Flu and Pneumonia vaccines for nursing home residents, and all staff.
- Educate nursing staff about antibiotic stewardship and monitor and track antibiotic use.
- Give Flu and Pneumonia vaccines for nursing home residents, apartment residents and all staff.
- Work the floor when there is any staff shortage.
Case Manager
Ambercare Home Health
Las Cruces, NM
09.2020 - 09.2021
- Completing admission packets for new patients. Setting up individual care plans for each patient.
- Assessing patient environment to ensure safety.
- Reviewing medications and treatments with patients giving education so patient or a family member are able to administer or perform task independently.
- Checking vital signs and reporting any issues with the PCP.
- Preparing patient to safely transition to a home setting.
Weekend/On Call RN
Mesilla Valley Hospice
Las Cruces, NM
01.2020 - 02.2021
- Look at weekly report for any needed visits or calls that are needed for any patients.
- Take in-coming calls from the call service for any question or concerns.
- Reorder and deliver any medications or supply that are needed.
- Assist with any weekend admissions or discharges if needed.
Unit Manager
Good Samaritan Las Cruces Village
Las Cruces, NM
02.2020 - 08.2020
- Making assignments for oncoming nurses and delegating patients based on nurse's scope of care.
- Delegate task that are appropriate to CNAs scope of care.
- Checking Dashboard daily for document completion of each shift.
- In putting admission orders for new admissions.
- Assisting floor nurses with completing new admission assessments.
- To observe and document any behaviors of the resident and inform MD if needed.
- Report any needs and concerns to MD and obtain phone orders as needed.
Staff RN PRN
Mesilla Valley Hospital
Las Cruces, NM
09.2019 - 01.2020
- Complete RN assessment for all new admission.
- Call admitting MD for orders on new admissions.
- Complete the AM or PM med pass for all scheduled and PRN medications.
- Observe all patients for any signs and symptoms of depression or psychosis and medicate as ordered.
- Attend morning meeting with MD and therapist to discuss patients' improvements and declines.
- Document all medication and treatments given on the Mars and write a nurse note for every patient assigned to.
- Monitor techs and assure they are completing 15-minute checks and group activities.
- Notify therapist and MD of any complaints or adverse effect of any medication or treatments.
Director of Nursing
Good Samaritan Las Cruces Village
Las Cruces, NM
04.2019 - 09.2019
- Overseeing appropriate scheduling on the floor for facility's needs.
- Checking Dashboard daily for document completion of each shift.
- Reviewing admission orders for new admissions for correct input.
- Assisting floor nurses with completing new admission assessments.
- To observe and document any behaviors of the resident and inform MD if needed.
- Report any needs and concerns to MD and obtain phone orders as needed.
- Interview new applicants work with HR with hiring new employees.
- Handle any employee concerns/complaints monitor call-in, tardiness or any action that may result in a write up or termination.
- Complete and keep track of re-hospitalizations participate in collaboration meetings with hospitals to reduce the amount of rehospitalization.
- Overseeing the training and orientation of new employees is being complete.
- Check UDAs daily for completion.
- Monitor vaccination on residents.
- Give Flu and Pneumonia vaccines for nursing home residents, apartment residents and all staff.
- Complete and report any DOH.
- Hold monthly meetings for nursing staff for any updates and education.
Staff RN Medical/Oncology Temp/Contract
Providence Hospital Memorial Campus
El Paso, TX
02.2019 - 03.2019
- Assume care of assigned patient for the shift.
- Assisting CNAs with help with all care of resident to ensure their health and safety.
- Completing head-to-toe assessments on any new admissions.
- Medicating residents with scheduled and PRN medications as needed.
- To observe and document any behaviors of the resident and inform MD if needed.
- Report any needs and concerns to MD and obtain phone orders as needed.
Wound Care RN PRN
Good Samaritan Las Cruces Village
Las Cruces, NM
07.2018 - 03.2019
- Complete head to toe skin assessment on all admissions.
- Notify MD and POA of any skin issue or damage such as pressure ulcers, rash or skin tears.
- Obtain wound care orders for any wounds from MD or orthopedic.
- Complete wound care for all pressure ulcers, deep tissue injuries and surgical incisions as ordered and documented correctly.
- Notify MD and POA if wound is worsening or to suggest resident be seen at a wound care center.
- Complete a weekly wound care log for the wound care consultant.
- Complete several audits such as handwashing, Foley care and wound care for QAPI.
- Monitor vaccination on residents.
- Give Flu and Pneumonia vaccines for nursing home residents, apartment residents and all staff.
- Educate nursing staff about antibiotic stewardship and monitor and track antibiotic use.
- Give Flu and Pneumonia vaccines for nursing home residents, apartment residents and all staff.
- Work the floor when there is any staff shortage.
Staff RN PRN
Mesilla Valley Hospital
Las Cruces, NM
10.2018 - 01.2019
- Complete RN assessment for all new admission.
- Call admitting MD for orders on new admissions.
- Complete the AM or PM med pass for all scheduled and PRN medications.
- Observe all patients for any signs and symptoms of depression or psychosis and medicate as ordered.
- Attend morning meeting with MD and therapist to discuss patients' improvements and declines.
- Document all medication and treatments given on the Mars and write a nurse note for every patient assigned to.
- Monitor techs and assure they are completing 15-minute checks and group activities.
- Notify therapist and MD of any complaints or adverse effect of any medication or treatments.
Assistant Director of Nursing (ADON)
Good Samaritan Las Cruces Village
Las Cruces, NM
01.2017 - 07.2018
- Making assignments for oncoming nurses and delegating patients based on nurse's scope of care.
- Delegate task that are appropriate to CNAs scope of care.
- Checking Dashboard daily for document completion of each shift.
- In putting admission orders for new admissions.
- Assisting floor nurses with completing new admission assessments.
- To observe and document any behaviors of the resident and inform MD if needed.
- Report any needs and concerns to MD and obtain phone orders as needed.
- Complete several audits such as handwashing, Foley care and wound care for QAPI.
- Complete and keep track of re-hospitalizations.
- Train and orientate new employees.
- Check UDAs daily for completion.
- Monitor vaccination on residents.
- Give Flu and Pneumonia vaccines for nursing home residents, apartment residents and all staff.
- Complete and report any DOH.
- Work the floor when there is any staff shortage.
Unit Manager
Good Samaritan Las Cruces Village
Las Cruces, NM
07.2016 - 01.2017
- Making assignments for oncoming nurses and delegating patients based on nurse's scope of care.
- Delegate task that are appropriate to CNAs scope of care.
- Checking Dashboard daily for document completion of each shift.
- In putting admission orders for new admissions.
- Assisting floor nurses with completing new admission assessments.
- To observe and document any behaviors of the resident and inform MD if needed.
- Report any needs and concerns to MD and obtain phone orders as needed.
Staff RN Medical/Surgical
Memorial Medical Center
Las Cruces, NM
04.2016 - 07.2016
- Assume care of assigned patient for the shift.
- Assisting CNAs with help with all care of resident to ensure their health and safety.
- Completing head-to-toe assessments on any new admissions.
- Medicating residents with scheduled and PRN medications as needed.
- To observe and document any behaviors of the resident and inform MD if needed.
- Report any needs and concerns to MD and obtain phone orders as needed.
Charge Nurse RN
GILA REGIONAL MEDICAL CENTER
Silver City, NM
01.2015 - 04.2016
- Making assignments for oncoming nurses and delegating patients based on nurse's scope of care.
- Delegate task that are appropriate to CNAs scope of care.
- Conduct med counts with oncoming day shift charge nurse every morning.
- Conduct catheter audits for each month to track if patients with Foley catheters are getting appropriate catheter care and not developing UTIs.
- Conducting any in-service training to nurses and techs on any new policies in our department.
- Fill out and turn in any occurrence reports to the house supervisor and director of Med/Sur.
- Assessing all assigned patients in the beginning of shift and throughout the night.
- Reporting any concerns or needs to house supervisor and on-call doctor if needed.
- Obtain over the phone or verbal orders for my patient.
- Advocate for my patients so they get the care they require.
- Medicate patients with scheduled and PRN medications and document effectiveness.
- Work together with fellow staff to ensure proper care and safety is done for all patients on unit.
Charge Nurse RN
Silver City Care Center
Silver City, NM
09.2014 - 04.2016
- In charge of creating assignments to CNAs and overseeing their work is done correctly.
- Assisting CNAs with help with all care of resident to ensure their health and safety.
- Completing head-to-toe assessments on 3 to 4 residents a night.
- Medicating residents with scheduled and PRN medications as needed.
- To observe and document any behaviors of the resident and inform MD if needed.
- Report any needs and concerns to MD and obtain phone orders as needed.
- Record all medications that are delivered nightly in paper chart.
- Count and record all narcotic medication before and after every shift.
Education
Associate in Science (A.S.) - Nursing
Clovis Community College
Clovis, NMSkills
- Physical assessment expertise
- Clinical hospital experience
- Knowledge of HIPAA compliance
- Advocating for patients
- Team management
- Managed care coordination
- Proficient in electronic medical records
- Staff orientation facilitation
- Safety monitoring in healthcare
- Clinical nursing
- Infection control education
Certification
- CPR Certification, 2026-01-01 to 2028-01-01
- RN Compact State Nurse License, 2014-09-01 to 2027-12-01, RN-80391
Timeline
Medical Management Specialist
Blue Cross Blue Shield NM
04.2025 - Current
RN Staff Nurse Part-Time
Southern NM Rehabilitation Hospital
01.2023 - Current
RN Staff Nurse
Mesilla Valley Hospital
04.2022 - 04.2023
Staff RN Medical/Surgical Temp/Contract
Accountable Healthcare Staffing
01.2022 - 04.2022
Infection control/Staff Development
Las Cruces Post Acute Cascadia
10.2021 - 12.2021
Case Manager
Ambercare Home Health
09.2020 - 09.2021
Unit Manager
Good Samaritan Las Cruces Village
02.2020 - 08.2020
Weekend/On Call RN
Mesilla Valley Hospice
01.2020 - 02.2021
Staff RN PRN
Mesilla Valley Hospital
09.2019 - 01.2020
Director of Nursing
Good Samaritan Las Cruces Village
04.2019 - 09.2019
Staff RN Medical/Oncology Temp/Contract
Providence Hospital Memorial Campus
02.2019 - 03.2019
Staff RN PRN
Mesilla Valley Hospital
10.2018 - 01.2019
Wound Care RN PRN
Good Samaritan Las Cruces Village
07.2018 - 03.2019
Assistant Director of Nursing (ADON)
Good Samaritan Las Cruces Village
01.2017 - 07.2018
Unit Manager
Good Samaritan Las Cruces Village
07.2016 - 01.2017
Staff RN Medical/Surgical
Memorial Medical Center
04.2016 - 07.2016
Charge Nurse RN
GILA REGIONAL MEDICAL CENTER
01.2015 - 04.2016
Charge Nurse RN
Silver City Care Center
09.2014 - 04.2016
Associate in Science (A.S.) - Nursing
Clovis Community College