Courtney Dotson
New Orleans,LA
Summary
Dynamic leader with a proven track record at American Immersion Theaters, enhancing production quality and organizational efficiency. Expert in workflow optimization and strategic planning, I excel in fostering team development and customer satisfaction. My innovative approach and effective communication skills have significantly contributed to surpassing performance goals.
Overview
6
6
years of professional experience
Work History
Production Director
American Immersion Theaters
01.2021 - Current
- Coordinated cross-functional teams during pre-production stages to align objectives and optimize workflows.
- Oversaw technical rehearsals to ensure smooth transitions between scenes during performances and minimize potential disruptions.
- Boosted organizational efficiency by creating and implementing new methods for managing theater assets including costumes, props, and set pieces.
- Enhanced interdepartmental communication to streamline production processes.
- Enhanced production quality through regular evaluation of post-show feedback from audiences and company members.
General Manager
Office Depot
10.2020 - 12.2021
- Oversaw budget implementation, employee evaluations, training programs, schedules, and contract negotiations.
- Facilitated high levels of employee satisfaction through effective team management.
- Formulated and executed strategies enhancing sales and profit margins.
- Elevated productivity through mentoring team members on organizational protocols and advanced technology usage.
Multi-Unit Manager
H&R Block
01.2019 - 01.2021
- Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
- Enhanced organizational stability through positive work culture initiatives.
- Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
- Established key performance indicators for each location, tracking progress towards organizational objectives regularly.
Education
Associate of Science - Biology
Southern University At New Orleans
New Orleans, LA06-2016
Skills
- Diagnostics and troubleshooting
- Material planning
- Operational efficiency
- Standard operating procedures
- Staff training and development
- Customer focus
- Interpersonal and written communication
- Strategic planning
- Innovation and creativity
- Workflow optimization
- Scheduling and coordination
Timeline
Production Director
American Immersion Theaters
01.2021 - Current
General Manager
Office Depot
10.2020 - 12.2021
Multi-Unit Manager
H&R Block
01.2019 - 01.2021
Associate of Science - Biology
Southern University At New Orleans
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