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Courtney Drew
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hairstylist
Shane Buffkin Salon
09.2024 - Current
- Upsold additional services when appropriate to increase sales volume.
- Developed relationships with new clients through referrals from existing customers.
- Collaborated with other beauty professionals on projects related to hairstyling.
Hairstylist
Vintage Hair Salon
10.2023 - 08.2024
- Basic hairstylist duties.
- Extensions Certified.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Participated in team discussions regarding marketing strategies for the salon.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Colored, cut and installed extensions according to style photos and client specifications.
- Recommended hair styles to compliment clients' facial features and coloring.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Pre-booked future appointments to increase repeat business.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Mentored new staff to enhance personal growth and increase productivity.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Developed new styles and techniques.
Hairstylist
W.daly Salon
06.2020 - 08.2023
- Developed relationships with new clients through referrals from existing customers.
- Assisted other stylists with busy periods in the salon.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Managed cash register transactions during checkout process.
- Created updos for special occasions like weddings or proms.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Greeted customers, answered phones and booked appointments.
- Applied highlights, lowlights or other coloring techniques.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Recommended products to clients based on their individual needs.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
Yoga Instructor
TYbody Fitness
06.2019 - 05.2023
- Provided individualized yoga instruction to clients of all ages and skill levels.
- Encouraged students to challenge themselves while maintaining safe boundaries.
- Instructed private sessions for individuals looking for personalized attention or rehabilitation from injury and illness.
- Developed a variety of classes based on the needs of the participants.
- Created an atmosphere conducive to learning and relaxation through verbal cues and music selection.
- Kept up-to-date with advances in yoga technology by attending trainings, workshops, conferences regularly.
- Demonstrated postures using correct body mechanics and anatomical terminology.
- Incorporated hands-on adjustments into classes when appropriate.
- Discussed diverse yoga disciplines and specific poses with students.
- Cultivated and maintained strong member relationships by providing individualized service.
- Led exercise routines remotely via pre-recorded videos and conferencing software.
- Utilized social media and community events to promote yoga classes and wellness workshops.
Receptionist
Plumyumi Day Spa
03.2019 - 06.2019
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Resolved customer complaints quickly and efficiently in order to maintain high levels of satisfaction.
- Performed administrative duties such as filing paperwork and updating client databases.
- Managed bookings for special occasions such as weddings or group spa days according to specified requirements.
- Ensured all areas of the spa were properly cleaned before opening for the day.
- Assisted with scheduling appointments, verifying client information, and taking payments.
- Greeted customers and answered inquiries in a friendly and helpful manner...
- Provided clients with information on spa services, packages, and promotions.
- Managed front desk operations including phone calls, emails, and other correspondence.
Education
Associate of Science -
Georgia Military College
Milledgeville, GA06-2020
Skills
- Trend expert
- Scalp treatments
- Salon treatments
- Networking expertise
- Customer buying trends
- Outstanding client retention
- Group and individual instruction
- Yoga practices
- Relationship development
- Interpersonal communication
- Yoga style versatility
- Scheduling
- Bookkeeping
- Multitasking and prioritization
- Positive and professional
- Multi-line telephone skills
- Time management
Certification
- Master Cosmetology License
- RYT 200 Yoga Instructor.
Affiliations
- Gardening
- Hiking
- Writing, journaling
- Sailing
- Singing
- learning guitar
References
References available upon request.
Work Preference
Work Type
Full TimeGig WorkWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balancePersonal development programsPaid time off401k matchAccomplishments
- Doubled client base over a two-month period through innovative marketing efforts
- Collaborated with team of 4 in creating a competitive masterpiece for Aveda's Earth month campagne.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Updated and maintained company database to reflect current and accurate client records for more than 200+ accounts.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The aim of life is to live, and to live means to be aware, joyously, drunkenly, serenely, divinely aware.
Henry Miller
Software
Microsoft excel
Salonbiz
Aura booking system
Interests
Hiking
Music
Painting
Reading
Timeline
Hairstylist
Shane Buffkin Salon
09.2024 - Current
Hairstylist
Vintage Hair Salon
10.2023 - 08.2024
Hairstylist
W.daly Salon
06.2020 - 08.2023
Yoga Instructor
TYbody Fitness
06.2019 - 05.2023
Receptionist
Plumyumi Day Spa
03.2019 - 06.2019
Associate of Science -
Georgia Military College
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